RateHawk Celebrates Nine Years of Remarkable Expansion and Success

Exceptional Growth in the Travel Booking Sector

RateHawk, a B2B online travel booking system, recently celebrated nine years of successful operations, demonstrating substantial growth in its business results over the past year. With a marked increase in its net booking value by 1.8 times in 2024 compared to the previous year, and a significant 67 percent growth in bookings worldwide, the company is poised for continued success.

Major Milestones Achieved

The parent company, Emerging Travel Group, recorded a compelling milestone with a $3.7 billion gross transaction value in 2024, largely driven by RateHawk’s growth. The company has continuously expanded its inventory, connecting with over 70 new global accommodation suppliers and surpassing 300 wholesalers worldwide. As a result, direct contracts now comprise over 34,000 accommodations and a total of approximately 120,000 properties available on the platform.

Diversifying Services

To enhance user experience, RateHawk has increased its accommodation offerings, which now total more than 2.6 million options. The demand for transportation booking services, including transfer reservations and flight tickets, has also remarkably doubled during 2024. The company’s growth trajectory signifies potential benefits for anyone relying on travel services. Those looking for reliable taxi transfers can leverage this growth, as providers in the industry evolve to meet growing customer demands.

Global Expansion and New Options

RateHawk has broadened its geographical reach with offices in key locations, including London, Berlin, Lisbon, and Singapore. With a workforce exceeding 500 professionals in commercial roles globally, the company is making waves in the travel sector.

Introduction of Train Travel Services

A noteworthy addition in the past year was the launch of train travel services throughout Europe. This initiative was met with enthusiasm among RateHawk partners, with over 25 percent of travel professionals utilizing the new railway features within three months of the service’s launch. This expansion supports the idea that having various transport options is becoming increasingly important in the world of travel and could complement taxi services and transfers, creating more seamless travel experiences.

Взгляды лидеров

The CEO of Emerging Travel Group, Felix Shipman, conveyed optimism regarding the industry’s growth trajectory, referencing the UN Tourism report that stated approximately 1.4 billion people travelled internationally in 2024, nearing pre-pandemic levels. Shipman pointed out the increased demand and growth experienced by RateHawk and its partners, highlighting the company’s commitment to providing unparalleled support during this exciting growth period.

Continued Partnerships and API Integrations

Throughout 2024, RateHawk significantly enhanced its operational capabilities, doubling the number of API integration contracts and partnering with over 500 new entities, including Ctrip. The ongoing efforts to improve API integrations indicate the company’s focus on driving convenience and efficiency for its partners and users alike.

Localisation Efforts and Workforce Expansion

A further testament to RateHawk’s commitment to excellence is its localisation strategy which added eight additional languages, bringing the total to 32. The new headquarters in Singapore solidifies its presence in Asia, fostering strong relationships with local partners. Additionally, the company’s partner network has expanded by 50 percent, now encompassing over 93,000 travel professionals worldwide, demonstrating the strong demand for its services.

Popular Destinations Among Travelers

In 2024, certain destinations rose to prominence among travel agents booking via RateHawk. The UAE, France, Switzerland, the USA, and Italy topped the list, while Asian hotspots like Japan, Malaysia, Thailand, and India remained faves for travelers opting to stay within the region. This highlights the increasing interplay between different modes of transportation and local travel preferences.

Looking Ahead: Optimism for the Future

As the APAC regional director, Erik Akhmetgaliev, expressed optimism for 2025, noting the impressive RateHawk figures achieved early in the year. Industry insights on post-pandemic recovery suggest forthcoming growth, supported by improved flight availability and streamlined visa processes. The company’s focus on API development further emphasizes its dedication to enhancing its services for travel professionals, particularly in high-demand regions of East and South Asia.

Summary of Key Developments

The journey of RateHawk over the past nine years exemplifies remarkable achievement in the travel industry, marked not only by system growth but also by the introduction of new services such as train travel. This progress indicates a strong future not only for RateHawk but also for the broader travel and transportation ecosystem. The ability to streamline various transport services can be a game-changer for businesses and travelers alike.

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