Celebrating Excellence in Hospitality: Hospitality America Recognized Again

Recognition of Hospitality America

For the second year in a row, the renowned hotel management firm, Hospitality America, has been honored with the title of “Top Workplaces 2025.” This accolade, co-sponsored by *USA Today* and Energage™, highlights organizations that have developed remarkable workplace cultures, particularly for those employing 150 or more individuals. Employees rave about Hospitality America, attributing their success to core values like Engagement, Alignment, Performance, Connectiona Coaching.

Voices from the Team

The recognition as a Top Workplace is more than just a title; it’s a testament to the authentic experiences and feedback from employees. According to *Ben Campbell*, the President and CEO, this award acts as a badge of honor, showcasing the company’s commitment to building a culture where every voice matters. “We are deeply humbled by this recognition,” Campbell stated. He emphasized that creating an atmosphere where attracting and retaining top talent is paramount starts with listening to employees’ candid responses.

Highlights from Employee Feedback

“Hospitality America is filled with new opportunities.”
“There is passion and caring at the helm. The company strives to do right for both ownership and associates.”
“Good ethics and a commitment to taking care of people.”
“A refreshing culture that fosters learning and understanding.”
“They make it feel like a community, dedicated to inclusivity.”

Creating a Model Workplace

The essence of *Hospitality America*’s work culture is encapsulated in the acronym PEACH. This approach combines values such as accountability, recognition, collaboration, transparency, and the rewarding of efforts, which consequently fortifies the team’s commitment. The company’s mindset is rooted in being Passionate about service, committed to Excellence, Adaptable in all circumstances, creators of Community, and Humble in spirit. The philosophy of “We Are Peach” resonates throughout the organization, influencing how they interact and work towards success with partners and guests alike.

Longevity and Loyalty in the Workforce

Interestingly, the level of employee retention at Hospitality America speaks volumes about their workplace culture:

Two associates have been loyal for over 24 years.
Five team members are celebrating their 18th anniversary this year.
Thirty-five employees will hit the decade mark.
Twelve percent of the workforce has been with the company for five or more years.

Tools for Engagement and Success

In an effort to continually enhance employee engagement, *Hospitality America* collaborates with *Optimus Talent* to conduct Predictive Index assessments. This partnership is aimed at providing property managers with insights into team dynamics, allowing them to align job roles with the company culture, drive communication, and streamline collaboration. The assessments help identify top talent and career progression areas, thus benefiting both leadership and employees.

Empowering Employees to Succeed

Campbell stated, “People thrive when they can utilize their strengths in a healthy relationship with their supervisors.” With the integration of scientific assessments, training, and sustained support from *Optimus Talent*, *Hospitality America* empowers its workforce to reach peak performance. This initiative results in soaring engagement scores, affirming their claims of a robust workplace culture.

Conclusion: A Testament to Workplace Culture

Earning the “Top Workplaces 2025” award is a remarkable achievement for Hospitality America, demonstrating the effectiveness of nurturing an inclusive and productive work environment. Feedback from employees reflects the positive impact that a strong workplace culture has on the company, emphasizing teamwork, shared goals, and mutual respect. This holistic approach not only enhances business performance but also uplifts individuals, making a difference in their lives.

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