Agoda Bangkok – Vitajte v našej najväčšej kancelárii – Vnútri nového bangkockého ústredia

To get the most from your visit, schedule a quick 15-minute guided tour to explore the new Bangkok headquarters and see how the space laid the groundwork to establish a best-in-class flow, led by kenneth, head of facilities, who personally welcomes guests.

Inside, zones foster easy collaboration across teams, including dedicated spaces for women to connect and share ideas. The layout avoids clutter, uses natural light, and provides quiet rooms for focus, while keeping a respectful tone through all interactions, built on mutual respect. The initiative started with input from local teams and global standards to guide every decision. Though the process stays practical, it elevates teamwork and trust between groups.

On safety and health, the building supports ongoing vaccination planning and wellness programs, with touchless entry and clean-air measures. The welcoming lobby behaves like a house, giving visitors a calm, approachable feeling that invites conversation and exploration. The lobby feels like a welcoming home, with clear wayfinding and friendly staff ready to help.

The chao-inspired design cues appear in the lobby art and the riverfront color palette, to show a local connection while keeping global standards. The team provides clear signage, and provided resources enable quick decisions, with supporting staff ready to help you achieve outcomes.

Floor plan mapping: locating product, engineering, and marketing teams

Recommend mapping three core zones on the floor for product, engineering, and marketing, each with clearly defined adjacent workspaces and a central collaboration zone. For a 10,000-square-foot floor, assign roughly 4,200 sq ft to product, 3,400 sq ft to engineering, 1,600 sq ft to marketing, and reserve 800 sq ft for shared facilities, meeting rooms, and break areas. Place the zones around a heart-to-heart central hub that hosts daily standups, cross-team demos, and informal chats. In Bangkok, the floor near centralworld is accessible from main entrances and offers a nice blend of thai culture and modern office life, making it easy for thai teams to receive visitors and sign-ins quickly. Establish color-coded wayfinding and 2–3 long whiteboard walls to capture ideas during activities. This layout reduces risk by keeping critical product and code discussions away from public zones while ensuring strong collaboration across teams.

Set up a dedicated medical/first-aid corner and small personal support areas within the facility to handle minor needs without breaking workflow. Keep data and prototypes in lightly secured areas that are within easy reach of product and engineering, but that never intrude on public zones or marketing client sessions. Use sightlines that balance transparency with privacy, so every team can observe activity in the hub without distractions from noisy corridors.

Zone design and adjacency

Position product at the floor center to maximize accessibility to demo rooms and the collaboration hub, with direct sight to the service core. Place engineering immediately beside product to shorten feedback loops and speed issue resolution, and locate marketing near entry-facing rooms to support events and guest visits. Use glass partitions with acoustic inserts to preserve focus, making it easy to share progress while protecting sensitive material.

Label zones with clear color cues and simple icons, so risk-aware teams can operate with minimal guidance. Ensure the layout supports continuous activities such as design reviews, code walk-throughs, and go-to-market planning without forcing teams to cross public paths.

Workflow, access, and reception

Implement a one-way circulation around the hub to reduce cross-flow during peak hours and events. Keep the service core, IT, and medical stations within a short walk from all zones to support quick responses, especially after incidents or equipment checks. Establish access controls that allow product and engineering teams to move freely while protecting confidential materials, with reception directly visible to visitors for smoother check-ins.

Solicit input from all stakeholder groups–population across teams and facilities–to receive adjustments that reflect real use. Capture feedback on what works best for personal interactions, meeting cadence, and the pace of day-to-day activities, then adjust space allocation to keep the most valuable flows efficient. Since this is a busy node near central operations, plan biweekly reviews to refine layout decisions and accommodate future growth of companies within the campus.

Meet the Bangkok teams: roles, key projects, and leadership across departments

Establish a quarterly cross-department plan with clear ownership, regular check-ins, and a shared dashboard so these teams stay aligned and visitors understand who handles each initiative. peerasith anchors Partnerships and coordinates with Chao (chao), ensuring these efforts connect with local norms and the coming quarter’s priorities; the plan emphasizes measurable outcomes and transparent progress updates.

Roles and key projects across departments

Operations and facilities set the daily rhythm of the Bangkok HQ, balancing guest flow with back-end efficiency. The Guest Experience team owns the visitor program and the temple-inspired welcome area, designed to impress visitors while honoring traditional hospitality norms; they coordinate with Communications to pass along expectations clearly. The Technology and Data group builds the partner portal and analytics toolbox that support these teams, ensuring data accuracy, security, and accessibility around the clock. The Marketing and Partnerships unit steers co-branded campaigns with local partners, tracks quarter-progress, and reports ROI to executives. The People and Finance team maintains compliant payroll, risk management, and training so staff stay connected to the brand values. These teams are committed to workflows that scale and adapt to changing situations.

Leadership across departments

Leadership centers on listening and clear communication. Chao (chao) guides senior sessions with peers and department heads, aligning plans with expectations and ensuring every leader speaks with one voice. Peerasith coordinates with partners to translate strategy into concrete actions and to hear feedback from visitors and suppliers. The result is a connected ecosystem where respect for local culture, no-alcohol workplace norms during business hours, and a steady return to values anchors the Bangkok operation. Whether planning on-boarding, quarterly reviews, or a town hall, leaders stay fully engaged and accountable, and they use transparent saying of results to keep teams informed about progress and next steps.

On-site facilities: meeting rooms, coworking zones, dining options, and wellness spaces

Reserve one of the 28 meeting rooms via the HQ app for your next session; each room comes with built-in 4K conferencing, wireless casting, and adjustable lighting to ensure a smooth start and wrap-up.

Across two wings, the setup spans 18 small rooms (4–6 seats), 6 mid rooms (8–12 seats), and 4 large suites (18–24 seats). All spaces offer modular furniture, sound insulation, and reliable broadband to support hybrid sessions without distraction.

Five coworking zones total around 2,500 sqm, featuring hot desks, dedicated desks, and private pods. Quick-access charging, high-speed Wi‑Fi, and quiet corners keep collaboration efficient, while lounge nooks invite informal exchanges that often lead to insight.

Dining options include three venues: a 120-seat all-day restaurant, a 60-seat cafe for lighter bites, and a marketplace with grab-and-go items. Local sourcing and seasonal menus keep meals fresh, with options tailored to dietary needs. Hours run 06:30–22:00, ensuring service from early starts to late shifts.

Wellness spaces span an 1,800 sqm gym with cardio and strength zones, two mindfulness rooms, and a spa corner with relaxation lounges and treatment rooms. Schedule group classes, yoga, or quick stretching sessions between meetings to reset energy.

Currently the on-site population averages 1,200 daily, with visiting guests and tourists on peak days. December openings established a baseline for occupancy and revenue. Additionally, the on-site mix supports market-ready offerings; revenue streams come from room bookings, F&B, and corporate events. Among founding and existing tenants, the setup supports long-term collaboration, and given Bangkok’s market, staff maintain a consistent dress code of business casual clothing.

Visitor onboarding: check-in, badges, guided tours, and safety procedures

Begin check-in with a rapid, contactless verification at the reception to shorten lines and set a respectful, professional tone for every visit. The data capture takes about 60 seconds: full name, company, host, visit purpose, and expected duration. Currently, the policy may require vaccination status or proof for access; confirm with the guest and document accordingly. Use welcoming phrases such as “Welcome to Agoda Bangkok,” and “Thank you for visiting” to help guests feel valued from entry. These steps support inclusion and make the onboarding smoother for locals, chon residents, and international visitors alike.

1. Check-in and badge distribution

   Guests scan a QR code at the desk or use a kiosk, staff verify identity and host, and capture purpose and duration. A privacy notice is shown and consent obtained. Print the badge immediately; typical printing time is under 30 seconds, and total check-in time remains under 2 minutes for most visits. If vaccination status is required by policy, provide the necessary documents at this stage. For accessibility, offer assistance in multiple languages, and use phrases like “Please enter,” “You’re all set,” and “Thank you.” Agree on any special accommodations with the guest as needed.

2. Badges and access controls

   Badges are color-coded to indicate access level and worn visibly above the chest. Do not share badges, and report losses immediately for a rapid replacement. This process speeds entry and supports risk management while showing respect to locals and customers alike. If a guest asks to adjust access, staff respond by confirming rights to entry and updating the badge in real time.

3. Guided tours

   A trained host meets visitors in the lobby and guides them through key spaces, including reception halls, briefing rooms, and public work areas. Tours run daily, with slots at 10:00 and 14:00 on weekdays; a typical route lasts 45–60 minutes. In a scenario isnt ideal, the host can adapt by shortening the route or focusing on a specific area. Quarterly route reviews keep content fresh, while weekly updates address changes in spaces or policies. Hosts use calm, respectful language such as “This way, please,” and “Thank you.”

4. Safety procedures

   Provide a clear briefing on exits, muster points, and personal protective equipment if required. Share floor maps and directed paths, including right-hand corridors for smoother flow. Daily risk checks ensure doors and emergency equipment are accessible. If vaccination status is relevant, handle it in line with policy while preserving privacy. In all interactions, respond with helpful, constructive language, and offer alternatives if a guest feels unsure. For accessibility, offer a brief tour in a personal briefing room to ensure comfort and safety, and ensure that rooms remain accessible and uncluttered.

By following these steps, Agoda Bangkok creates a best-in-class welcome that respects visitors, supports inclusion, and helps make every visit productive and positive.

Tech and security: building access, IT support, and network services at Agoda Bangkok

Use a badge-based access system linked to floor zones, reinforced by a 24/7 IT support desk and segmented network services. According to our onboarding plan, preparations ensure new hires and partners receive credentials before the first shift, and these steps are documented in every meeting. This approach serves the most staff efficiently while maintaining tight control over sensitive areas. It acts as an anthem for security discipline across Agoda Bangkok’s daily operations.

These measures support a population of agile teams on multiple floors. Among them, small groups receive tailored permissions, and the supervisor on each floor reviews access logs weekly, coordinating with partners for audits. Signage in the lobby brings visitors from transportation hubs to the correct floor for meetings, reducing delays and keeping operations right-sized. The least-friction principle guides visitor paths, and IT keeps a unified ticketing workflow for all requests that arrive. Often, teams are united by a common policy, and staff access networks from mobile devices are supported with secure configurations.

Building access controls

Entrance doors use RFID readers and PIN backup. Each floor implements zone-based policy, and anti-passback prevents sharing cards. Visitors check in at reception, receive a temporary badge, and are escorted by a supervisor or partner during their stay. Logs are retained for compliance, and the system supports a least-privilege approach so staff access is limited to the part of the building they support. Below the main office, dedicated corridors are wired with access readers to simplify evacuation and occupant accounting.

IT support and network services

The IT desk handles requests via a single ticket portal, with high-priority response times and standard resolution within a few hours. Network services are segmented by floor and group, with a secure VPN for partners and a guest network for visitors. Wired and wireless networks are monitored continuously, and incidents alert the on-site security supervisor. Regular maintenance windows install patches and refresh configurations; disaster-recovery tests run quarterly. Reliable systems protect uptime and revenue, and in events with external groups, the IT team coordinates with facilities to ensure transport and access go smoothly, while an alcohol policy keeps data rooms safe. Everyone can reach IT via mobile apps or the central desk, and meetings with the supervisor help coordinate changes across groups.