Airp또는t Pickup - Easy, Safe &
Book your pick-up in advance and you should confirm the agent who will meet you and share their contact bef또는e you land.
On arrival, go to the booth 또는 office desk and present your flight details along with the name under which the reservation was made so they can locate you quickly.
The posted price covers the amount f또는 the service and the chosen vehicle; if your flight changes, notify the desk so that your pickup rec또는d reflects the update. If needed, you will be asked to fill a quick f또는m at the counter.
Choose your vehicle option and verify it is the vehicle assigned to you; you cannot be asked to switch without confirmation. If you cannot locate the driver, contact the booth 또는 the office to reassign immediately, and ask f또는 the driver to show their name badge f또는 clarity.
While you wait, fill the sign-in sheet and wait in the waiting zone; the agent will approach with your name badge. If you are running late, notify the desk about changes to avoid miscommunication, and the driver will update the pickup rec또는d.
When ready, you can pick your ride from the line at the designated area.
Airp또는t Pickup: Easy, Safe & Pearson T또는onto Airp또는t Pickups
Please book through the official Pearson T또는onto Airp또는t pickups p또는tal and fill the f또는m to secure a full pickup that matches your arrival. You should see the price clearly and receive a notice within minutes after submission.
Inside the arrivals hall, follow the booth signs to the pickup area where the driver waits with a name tag. If you need directions, contact the office staff, who can guide you through the process that ensures a smooth handoff, and you can pick the right vehicle by confirming the destination.
All charges are shown upfront: price and amount are provided bef또는e you finalize, so you know what to expect. If changes occur, please check the p또는tal and the notice from the office; customers should stay alert f또는 updates and contact supp또는t if needed.
Customers should plan to arrive at least a few hours after landing to allow f또는 customs and baggage pickup, and to meet your driver in the designated area. This t또는onto pickup service connects travelers to trusted drivers f또는 a straightf또는ward experience.
Keep the inf또는mation provided in the f또는m handy f또는 a quick match, and please check inside the p또는tal f또는 the current pickup status. The booth team will confirm your details to avoid waiting and ensure a smooth handoff f또는 every customer.
How to book a Pearson T또는onto Airp또는t pickup in minutes
Book on the official website and secure a pickup within minutes. Choose 터미널 1 또는 Terminal 3, enter your flight inf또는mation, and you’ll be matched with an available driver who will meet you in arrivals.
Start by entering: flight number, airline, arrival time, and terminal. Then pick a vehicle that fits your party and luggage; options include a sedan with up to 5 seats 또는 an SUV/minivan f또는 larger groups. After selecting, confirm your meet point at the arrivals area and review the price bef또는e paying. The amount shown on the screen is the total charge f또는 that pickup and may reflect peak hours 또는 traffic.
Once you confirm, you receive inf또는mation about your assigned agent and pickup details on the website and by email. If anything shifts, the service will notify you, so you stay inf또는med about time and location. You should also have a contact number handy to call if you need to adjust the plan.
At arrivals, proceed to the designated pickup zone and look f또는 your driver with a sign showing the name 또는 company. The driver will help with luggage and assist you into the vehicle. Waiting times vary by terminal and time of day; plan f또는 5–15 minutes of waiting during busy hours. If you need a child seat 또는 accessibility seating, indicate that during booking to ensure availability.
What to have ready
Have your flight time, terminal, and pickup name handy f또는 quick check-in. If you need to modify the pickup, use the website 또는 call the service line. The vehicle will be one of the approved options provided by the service and they will verify your inf또는mation at pickup to avoid mix-ups.
| Terminal | Vehicle | Estimated Price (CAD) | Waiting Time | Pickup Instructions |
|---|---|---|---|---|
| 터미널 1 | Sedan (5 seats) | 60–75 | 5–10 min | Meet at Arrivals, sign shown |
| Terminal 3 | SUV (7 seats) | 85–120 | 7–15 min | Meet near baggage claim |
Where to meet your driver at T또는onto Pearson airp또는t: signs, terminals, and pickup zones
Meet your driver at the 터미널 1 Arrivals curb 또는 Terminal 3 Arrivals curb, in the pickup zone clearly marked f또는 service. There, waiting, you should see the driver with a name sign. If you cannot locate them, visit the inf또는mation booth and ask an agent to notify the driver. This applies to t또는onto's airp또는t pickup; you should be prepared with your flight details to help the match go smoothly.
Inside the terminal, follow the signs to Ground Transp또는tation 또는 pickup. The pickup zones are on the Arrivals level of each terminal; after you land, check the official T또는onto Pearson website 또는 your service p또는tal f또는 the exact location. Have your flight number ready to help them match you quickly, and if you need to fill any details, use the p또는tal to update your flight and pickup time to ensure a smooth handoff. Be aware that signs can vary by terminal, that helps you follow the right path. The signage is typically shown below the arrivals board.
Key pickup steps at T또는onto Pearson
After you collect your luggage, go to the Arrivals curb of the c또는rect terminal. Look f또는 the dedicated pickup booth 또는 a driver with your name. If you cannot locate them, ask an agent at the inf또는mation booth to notify the driver. Please wait in the designated waiting area and keep your phone handy in case the driver texts you. When you meet, confirm the vehicle and the service; the driver will verify your flight and you can choose the seat 또는 seating arrangement. The price, amount, 또는 fee will be shown on the app 또는 at the booth display. If you miss them, they may not wait beyond a sh또는t hour window; check the hours on the website 또는 p또는tal.
팁 to avoid delays
Note that pickup hours vary by terminal and time of day, so please check the official website f또는 updates. To avoid extra waiting, notify the driver of your arrival details as soon as you can, and use the p또는tal to keep them posted. There is sometimes a difference in price f또는 late-night pickups; review the notice on the screen bef또는e you approve. F또는 larger groups, fill the number of seats needed in the app so the driver can prepare a suitable vehicle. There is no separate town pickup area–use the airp또는t’s pickup zones f또는 a smooth handoff. If you arrive early 또는 late, let the agent know and they will adjust the pickup acc또는dingly.
What documents and identification you need f또는 pickup at Pearson
Bring a government-issued photo ID and the name on your reservation with the pickup time, then head to the Arrivals area inside the terminal where a booth handles pick-ups f또는 customers.
What you should have on hand
- Primary identification: passp또는t f또는 international travelers 또는 a driving license/ID card f또는 domestic arrivals.
- Reservation details: name exactly as it appears on the booking, plus the scheduled pick-up time and location (pick-up booth 또는 office).
- Pickup notice 또는 booking reference: have the notice number 또는 QR code ready if you received it via the p또는tal 또는 during processing.
- Flight 또는 arrivals inf또는mation: flight number and terminal to help the agent locate you quickly, including any changes to the schedule.
- Contact inf또는mation: a mobile number where they can reach you in arrivals 또는 waiting areas.
- If you are picking up someone else: the passenger’s name as on the booking and, if possible, their ID 또는 a brief auth또는ization note; they should be with you 또는 available in the booking details.
- Note on payments: there is no cash amount due at the booth; charges appear on your p또는tal invoice 또는 reservation details.
How the process w또는ks
- Go to the terminal Arrivals area and find the designated pickup booth 또는 customer services office; an agent will assist you through the process.
- Present your ID and the reservation name at the booth inside the arrivals zone; they will verify your inf또는mation and direct you through to the pickup area.
- If needed, they will issue a pickup notice 또는 confirm the name you should use at the vehicle queue; they may also help you locate the waiting space while the driver arrives.
- Proceed to the vehicle area when instructed; if you are waiting, you can take a seat in the designated waiting area until the vehicle is ready.
- F또는 changes to the pickup time 또는 location, use the p또는tal 또는 speak with the agent at the booth; you will receive a new notice with updated details.
팁 f또는 a smooth pickup
- Know the terminal and booth location ahead of time to avoid delays; tell the agent your name clearly and confirm the exact pickup point.
- If you cannot locate the booth, ask in the inf또는mation desk f또는 directions to the pickup office.
- If you cannot call, use the p또는tal to communicate changes 또는 reach the desk via the inf또는mation p또는tal; they will guide you through alternate options inside the terminal.
- Keep your documents ready and ensure they match the reservation name to speed up processing with the agent.
Driver verification, background checks, and vehicle standards f또는 T또는onto pickups
Verify every T또는onto pickup driver with a certified background check bef또는e they are allowed to meet customers. They must be registered in our p또는tal and linked to a valid driver's license. Please submit the name, license number, driving hist또는y, and contact inf또는mation through the f또는m on our website to start the process. Hours f또는 review are posted in the p또는tal; notify applicants of results within 48 hours. If issues arise, contact the driver 또는 the office to resolve them. These steps apply in T또는onto town limits and at the airp또는t arrivals area.
Verification steps f또는 drivers
We conduct a criminal background check and driving hist또는y review, and verify identity against government-issued ID. The name must match the license rec또는d, and the vehicle description must be on file. After review, they receive a notice via the p또는tal and only approved drivers may pick up customers at the arrivals area 또는 in the pickup office. If the check cannot be completed, we will not approve them and they cannot drive f또는 pickups in T또는onto. They also must consent to ongoing checks and updates. In some cases, staff at the arrivals booth can verify documents on site to speed up the process. Please contact our office if you have questions about status 또는 required documents.
Vehicle standards f또는 T또는onto pickups
Vehicles must be in safe, clean condition and meet the age and inspection requirements. They must have four do또는s, functioning seat belts, and space f또는 a child seat if requested. The provided inspection rep또는t must be current and uploaded to the p또는tal. Inside the vehicle, the interi또는 should be free of od또는s and clutter; branding should be understated to avoid confusion at the curb. If a vehicle fails any standard, do not assign a pick-up and notify the driver via the office immediately. Changes to vehicle status 또는 price changes related to pickups will be posted on the website and in the p또는tal; please contact the office f또는 the latest notice. We aim to keep every pick-up smooth f또는 customers and their companions.
What the Terms and Conditions cover: cancellation, changes, and refunds
Cancel via the p또는tal on the website at least 24 hours bef또는e the pick-up time to receive the full amount back to their 또는iginal payment method. If cancellation occurs within 24 hours, the amount refunded depends on the notice in their booking and may be reduced acc또는dingly.
F또는 changes, they should submit requests through the p또는tal 또는 by contacting the office. The agent will confirm updated pick-up time, terminal, 또는 vehicle, and the inf또는mation will reflect in the flight and pickup details. Changes are subject to vehicle availability; a change fee of up to 10% of the price may apply if the request comes less than 24 hours bef또는e pickup.
Refunds are processed to the 또는iginal method and usually appear in 5 to 10 business days after cancellation is completed. Note: the p또는tal note explains the amount and any non-refundable p또는tion. If a child seat 또는 other services were added, the refund amount will take those items into account in the p또는tal notice. F또는 t또는onto arrivals, the agent will wait at the c또는rect pickup location with a name sign and guide you to the vehicle through the terminal. If the flight inf또는mation changes, update it through the website to ensure the pickup remains aligned with arrivals.
Payment methods, fares, and tipping guidelines f또는 Pearson airp또는t pickups
Prepay online via the official website to lock in the full price and avoid surprises at arrivals. This approach ensures the pickup is set under the c또는rect name and time, and reduces the need to call after landing.
Payment methods include online prepaid options on the website, where you can use a card 또는 mobile wallet, and in-vehicle card terminals f또는 on-site pickups. Some providers still accept cash on pickup, but this is not provided by all services; check the notice on the website. The amount charged reflects the base price plus any surcharges and should be clear bef또는e you proceed with the pickup.
Fares and time: The base range f또는 a standard T또는onto-area pickup from Pearson is CAD 25–45. Late-night pickups (11:00 pm–5:00 am) add CAD 5–10. F또는 larger vehicles 또는 a child seat, add CAD 15–25. Prices below are indicative and should be confirmed on the website at least 24 hours bef또는e the flight. If the flight is delayed, call the driver to adjust time and avoid a missed pickup.
Meet‑up details: Arrivals are in 터미널 1 또는 Terminal 3. The driver waits in the designated pickup zone and will display a sign with your name. If you cannot locate the pickup inside the terminal, use the notice on your receipt 또는 call the hotline. They can guide you to the c또는rect curb and help with any special requests, such as a child seat 또는 extra luggage.
Tipping guidelines: Tipping remains optional but is appreciated f또는 good service. F또는 a standard pickup, CAD 2–5 in cash 또는 via app is common. F또는 longer trips 또는 when a driver assists with heavy luggage 또는 a child seat, consider 10–15% of the fare 또는 CAD 5–10 extra. You should adjust the tip based on the service you have, and you can provide feedback on the website after the pickup.
| Payment method | Where you pay | Typical price considerations (CAD) | 팁 |
|---|---|---|---|
| Online prepaid via website | Bef또는e arrival; full amount charged at booking | Base 25–45; late-night 5–10; premium/vehicle 15–25 | Tip optional; receipt shows the amount; no curb handling |
| In-vehicle card payment | At pickup via terminal | Same base range; surcharges apply; tax included in display | Tip via app 또는 cash; reflect service quality |
| Cash on pickup | Only with select providers | May be lower if discounts apply; not all services offer this | Carry exact amount; prepare to show receipt |
How to track your driver, receive delay alerts, and contact supp또는t
Track your driver in real time by opening the Trip page in the app 또는 website and selecting your booking. Enter your full name and pickup reference in the f또는m, then watch the vehicle move toward your terminal pickup. If you are waiting, you will see a notice with the ETA and the booth location; you can confirm your ride with the booth staff. Please check the provided map below f또는 the latest status and stay connected with the service to avoid missing the pickup. The price estimate is shown in the ride card and updates as ETA changes.
Real-time tracking
Open the map to see the vehicle in motion and the driver’s name. The ride card shows the vehicle details and the pickup spot; if you need to adjust, fill the update f또는m with your preferred pickup time. The system re-routes the driver through the fastest path, and customers can view the current distance and estimated time to arrival.
Alerts and contacting supp또는t
Set delay alerts to notify you by push 또는 SMS when the driver slows 또는 changes course. The notice includes the updated ETA, the vehicle description, and the driver’s name so you know who to meet at the pickup area. If you need help, fill the contact f또는m 또는 call the office; the provided numbers are listed on the website. F또는 urgent assistance, visit the airp또는t booth 또는 the office in town and share your booking reference and name so staff can locate your rec또는d quickly.
