Mövenpick Resort Waverly Phu Quoc – Luxury Hotel – Frequently Asked Questions

Recommendation: For a flawless start to your Mövenpick Resort Waverly Phu Quoc stay, reserve a villa with a private pool, and ask for the b4v5 option to access a premium layout that delivers a 5-star treatment from day one and keep memories close to yourself.

On arrival, the staff make right decisions with your stay: they curate goods and offer cable TV options, tailor services to your preferences, delivering a thoughtful treatment that earns a high rating from guests.

In terms of recreation, guests enjoy guided island excursions, with bikes available on-site for easy exploration and a chance to reap memories as you ride along palm-fringed shores.

について departure day, you can arrange a late checkout and a reliable transfer, conveniently organized; the concierge can help with visa matters if you need it and can direct you to vndticket options for on-island transport, with clear pricing in Vietnamese dong.

Take in ocean views from the rooftop pool and lounge, then pair your day with recreation experiences and a seamless order of goods from hotel outlets to enrich your stay, so you yourself feel taken care of and memories are never lost, ready to return.

How to reach Mövenpick Resort Waverly Phu Quoc from Phu Quoc International Airport or the port?

Book a private transfer in advance and meet your driver on arrival here for the fastest, most comfortable ride to Mövenpick Resort Waverly Phu Quoc.

From Phu Quoc International Airport (PQC) or the port, use these practical options to ensure smooth landings and easy check-in:

• Private transfer (recommended) – 15-25 minutes. Typical rate 350,000–500,000 dong, depending on luggage and drop-off. Your driver will greet you at arrivals with a name sign, help with luggage, and drive you directly to the resort driveway. Book through Mövenpick concierge, vinholidays rentals, or a trusted operator; schedules are coordinated with your flight or ferry so you spend less time waiting. This choice suits families and travelers with several bags, and the driver can stop at a nearby market if you wish.
• Official airport taxi – 15-30 minutes. Licensed desks in terminals assign taxis with either fixed rates or meters; expect 250,000–400,000 dong to the Long Beach area. Confirm the price before starting if the driver uses the meter. Taxis operate 24 hours; luggage racks and help are standard. To negotiate a fair fare, you should request a fixed price before the ride and prefer the shorter coastal route when possible.
• Shuttle or premier van – 25-35 minutes. Some partners offer shared or private shuttles to Mövenpick; a budget-friendly option with comfortable seating. Check schedules with the resort or vinholidays; front desk drop-off is convenient, and child seats can be arranged in advance. If you want a quick hop to VinWonders or the Vin Holidays Market after check-in, this can be a convenient setup.
• From the port – 20-30 minutes by road. If arrivals occur from Duong Dong Port or other terminals, take a taxi or private car to the resort; tell the driver Mövenpick Waverly Phu Quoc and share the front desk address for a smooth handover. For heavy luggage, a private car makes the ride more comfortable, and it’s easy to combine with a short stop at a nearby market or a coffee shop nearby the setting by the shore.
• Car rental with driver – a different way to set the pace. If you want flexibility for tours, VinWonders, and other sights, rent a car with a driver for half a day or a full day. This premier option offers the most control over your schedule and lets you sample local cuisine stops along the stunning coastline; plan a route that includes a couple of photo stops and a relaxed lunch.

Tips to optimize arrival: share your flight or ferry time and contact details with the driver, carry essential items in your carry-on and keep valuables with you, and be clear about any special needs. If you are staying updated with travel resources, magazines and airasia pages often feature current offers on transfers or bundled experiences on Phu Quoc. Ensuring a smooth start means you can land, relax, and enjoy the setting from day one, with a pace that suits you. This option delivers a premium experience.

Which room types are available and what key amenities do they include?

Room options and highlights

Choose the Deluxe Ocean View Room for a balanced start; it fits solo travelers, couples, and small families, with 40-45 sqm, a king or twin bed, a private balcony, a rain shower, and a separate tub. You’ll find a Nespresso machine, a minibar, a safe, a 42-inch smart TV, and reliable wireless connectivity, providing seamless connectivity during your stay.

The Premier Ocean View Suite offers 60-75 sqm of space, a separate living area, and a larger balcony with lounge seating. It adds an enhanced bath, premium toiletries, a complimentary drink on arrival, and a dedicated check-in point. This option is ideal for guests who prefer more room to relax while still enjoying sea views, and it helps you choose the best setup at the centre of activity.

The Pool Suite delivers a private pool, a living area, and a dining nook within 70-90 sqm. It includes a walk-in wardrobe, direct pool access, and efficient service to ensure your day flows smoothly from sun to sunset. It suits couples seeking privacy or families needing extra space for kids, with a convenient passage to the pool area that keeps young guests safe.

The Beachfront Villa spans roughly 140-170 sqm and features two bedrooms, a full kitchen, a spacious living area, and a private terrace with direct beach access. It’s ideal for groups or longer stays and can include a private transfer point for easy arrivals. Massages and spa services are available nearby, and all villas share wireless, a safe, quality linens, and 24-hour service hours for check-in and check-out.

Across all room types you’ll enjoy location advantages in the resort centre with passages to dining, spa, and kids club. Corona-era safety protocols are in place, and fees apply for extra beds or late check-out; cancellation terms are clear at booking. If you prefer a quieter corner, ask for xanh-toned decor and a view away from the passage, and refer to the comprehensive amenities package to choose which option fits your plans best. We hope you have a memorable luxury stay with effortless service and thoughtful touches at every point of your visit.

источник: Mövenpick Waverly Phu Quoc official guide.

What dining venues operate at the resort and what are their hours?

Reserve Lakefront Grill for a sunset dinner; hours 18:00–22:00, with outdoor seating that offers lake views. Reservations are recommended to secure a prime table and a relaxed pace for your visit.

The Market Kitchen serves as the all‑day dining hub. Schedule: breakfast 06:30–10:30, lunch 12:00–15:00, dinner 18:00–22:30. The culinary options span international classics and Vietnamese specialties; price and pricing vary by course and seating, with buffet and à la carte choices. Includes a kid’s menu and dietary alternatives on request; some stations offer live cooking for an engaging experience. Paths connecting the venues keep the stroll comfortable, and you can enjoy lake views from several dining points.

Sunset Terrace (poolside) delivers snacks and light meals from 10:00–22:00, with dinner service 18:00–21:30 in peak season. Expect burgers, salads, small plates, and refreshing beverages; prices align with poolside venues. Some items are available to-go, and the terrace overlooks the pool with pleasing views.

Spa Café opens 08:00–18:00 for quick bites, smoothies, and healthy bowls. It’s ideal between massages or after a treatment, and the operator keeps an updated menu with dietary preferences. The schedule remains flexible to fit your day, with seating that offers a view of the gardens when weather allows.

In‑room Dining delivers 24/7 service with a concise menu and room‑service pricing. Call to request a late‑night bite or a late breakfast in bed; available options cover breakfast through dinner, and staff can accommodate special requests. The service lets you savor the culinary options from the comfort of your room, with easy access to amenities and bathtubs in some suites for a post‑meal unwind.

The resort’s culinary approach draws ideas from cities such as hanoi そして lumpur, weaving regional flavors into signature dishes. You’ll find day‑by‑day schedule updates at the front desk or on the in‑room channel; pricing appears in tien (Vietnamese dong) on menus, with USD listed where applicable. Walking between venues is a few minutes along shaded paths, keeping a relaxed pace. For planning, look for available options and book ahead, as some venues have limited seats or seasonal timetables.

What is the Xe Om option near the resort: 35 motorcycle taxi services, routes, and typical fares?

Choose Xe Om for quick, reliable hops around Phu Quoc. With about 35 motorcycle taxi services near Mövenpick Resort Waverly Phu Quoc, you can depart within minutes of arrival and reach markets, beaches, and the night market with ease. At the front desk, staff can book a ride for you, and some operators offer wireless payment options, making the start of your luxury stay smoother.

Routes cover three main corridors: along the coastline to the town center, toward the night market and giang market, and out toward the market quarter near the hung market area. Drivers frequent the resort front and pass by parlour cafés and small shops, so you can hop off easily and continue on foot if you prefer. For a peaceful, scenic option, pick daylight hours on the coast road.

Fares vary by distance and time. Short hops into central Phu Quoc typically range 60k–120k VND per ride; longer trips toward the airport or ferry dock can reach 200k–350k VND. Operators set the price at departure, and you’ll see different rates across operators, sometimes shown as vndkm. If you travel in a group, sharing rides lowers the per-person cost, and you can compare two or three operators to find the best price. During peak hour traffic, expect a small surge.

To avoid mismatches, confirm the fare before you depart and compare a few drivers at the front of the resort. The front desk can provide a list of operators; some guests book via the resort wireless network to ensure a driver waits for you at departure. All motorcycles carry helmets; for luxury comfort, request a larger bike when traveling with families. Inside the rooms, minibars stay cold, and cable TV is a nice feature after a long day of sightseeing, especially when corona concerns are low and you want to unwind.

For groups or families, request a larger bike or two bikes to keep everyone comfortable. If you’re traveling with children, choose routes with gentler traffic and plan a quick cycling along the coast. A stop for breakfasts near the market before depart works well; many parlours offer breakfasts you can grab, making the day smooth for a tourist. Always carry valid ID and a copy in your body bag, ensuring you arrive on time and avoid delays.

What resort policies, payment methods, and cancellation terms should guests know?

Book a refundable rate to keep flexibility, and review the cancellation window in your confirmation. This simple choice saves time and stress if plans shift.

The location is prime, and the lobby counter handles check-in quickly. The property is equipped with internet-enabled terminals, and staff can guide you through payment at arrival. A security deposit may be required for incidentals, charged at arrival and returned at check-out based on room condition. For guests arriving by trai (train) from Ho Chi Minh City or bangkok, the station is a short taxi ride away, and a motorbike rental service is available at the lobby for local exploration. The beauty of Phu Quoc enhances your stay, and our comprehensive guide at the counter and online helps you plan every day with hope and ease.

Policies

Smoking is prohibited inside rooms; outdoor smoking zones are clearly hung with signage. Pets are not allowed, and group bookings require a dedicated point of contact within the group. Extra beds or cots are based on availability in the chosen area, and quiet hours apply after 10 PM with the schedule varying by building area and occupancy. The resort complies with national and local regulations in the country.

Payments and cancellation terms

We accept Visa, MasterCard, American Express, and debit cards, plus cash on arrival and online wallets. Some bookings require prepayment or a local pre-authorization at the counter. Guests arriving from Bangkok or other national groups can attach their flight references (airasia) to simplify check-in. A currency exchange service is available at the lobby for convenient transactions.

Cancellation terms depend on the rate type. Flexible options allow cancellation within a defined schedule with a refund; non-refundable rates do not return payments. Always check the confirmation email for the exact window. If you cancel within the grace period, funds are returned to the original payment method promptly.

What activities, facilities, and nearby attractions are accessible to guests?

Book activities through our concierge for convenience and to lock in preferred departure times; our hotline handles last‑minute requests and real‑time availability, helping you choose the best slots for your stay.

Access Mövenpick Waverly Phu Quoc’s facilities: a lagoon‑style pool, private beach, full‑service spa, modern fitness center, and a kids club. Daily cleaning keeps rooms pristine, while cable TV and reliable Wi‑Fi ensure comfort during downtime.

Explore on two wheels with bikes available on request for self‑guided rides along palm‑fringed coastlines; you can pause at places along the shore and snap photos between activities. Breakfasts are served each morning in the restaurant, with flexible options for groups and couples alike.

Our on‑site team Minh and Dinh tailor day trips to your pace and interests, from easy beach getaways to cultural stops, and they coordinate with trusted operators to maximize convenience.

Nearby attractions include Dinh Cau temple and the Duong Dong night market within a short taxi ride; a half‑day trip can take you to Sao Beach and Long Beach, while full‑day options cover Vinpearl Safari and Pepper Farm. We work with siem and other travel companies to craft themed itineraries that fit your style.

For easy getting around, taxis are affordable, and a private driver can handle half‑ or full‑day getaways; waiting times drop when you book in advance, and we can arrange a driver who meets you at the lobby within minutes.

To plan and reserve, choose from multiple packages and book through the concierge or hotline; we offer transparent, competitive rates with reliable partners, ensuring a smooth experience from departure to return.

If you’re arriving from lumpur or other hubs, we can coordinate transfers and day trips, so you enjoy a seamless start to your island escape.