Guida all'aeroporto di Città del Messico – Benito Juárez (MEX) Consigli sui terminal

Time Saver: Book a pickup or hotel shuttle to the arrivals curb—this helps you sidestep taxi queues and gate confusion. If you prefer public transit, the metro is the budget-friendly choice, but keep in mind you’ll need a short transfer from the airport area and some extra travel time.

Terminal Layout for Travelers: Terminal 1 and Terminal 2 each have separate check-in zones, but clear signs guide travelers toward security and gates. In both terminals you’ll find large food courts, reliable Wi-Fi, and easy access to baggage claim. The placement of escalators and seating areas helps you move efficiently, and staff can point you to the right airline counter if you need assistance. Your travel route depends on your arrival time.

Baggage and Reservations: Use self-check kiosks to reserve seats or lounge access; there are several great options in both terminals, including quiet zones near the gates. Keep essential items in a small bag next to your carry-on so you’re not searching during security, and take advantage of the large duty-free selection that opens early.

Getting Around After Landing: Rideshares and authorized taxis line up at the curb; many travelers rely on them for predictable pricing. From the Buenavista station, you can catch the metro to reach central Mexico City. The route passes the Zócalo area and other historic districts; plan for traffic, especially during peak hours, whether you’re traveling solo or with family.

Today’s Reality: Many travelers arrive with reservations in hand but still need to locate their vehicles or rideshare pickups. If you’re visiting Mexico City, consider a short stroll along the coastal-inspired cafés near Reforma before your next flight.

MEX Terminal 1: Check‑in, security lanes, and baggage drop

Arrive 3 hours before international flights and 2 hours before domestic ones at MEX Terminal 1. Use self-service kiosks to print boarding passes and bag tags, then head to baggage drop to minimize queuing. This smart and practical approach saves time and keeps you moving through the terminal; knowing what to expect helps you stay calm, and it’s doable even on busy days. This plan offers plenty of comfort for travelers.

Check-in and Bag Tagging
Here are three steps to speed up the process. Self-service kiosks line the central hall on Level 1, beneath the glass roof. If you have a card linked to your airline profile, you can pull up your booking in seconds and print a bag tag. If you need help, counters are staffed, but expect longer lines during busy hours. The advantage of kiosks is speed and flexibility; check-in is faster during off-peak times. After tagging your bag, place it on the conveyor belt and proceed to security.

Security Lanes
The security area is along the main corridor; expect long lines during peak and popular hours. Have your liquids packed in a single clear bag, remove laptops, and keep your passport and boarding pass handy. On busy weekday mornings, queues can be long; at other times, you’ll get through faster. If your airline offers a dedicated or expedited lane, you can use it; otherwise, standard lines apply. The area is lively—a bustling hub of people moving toward the gates. Stay steady and move with purpose. Before security, prep your items to speed things along.

Baggage Drop
After check-in, head to the baggage drop zone near the main hall. Staff will scan your bag tag and route bags onto the conveyors. If you’re traveling carry-on only, you can skip this step. For larger bags, arrive at least 60 minutes before international departures or 45 minutes before domestic flights to ensure your luggage makes it on board. If you’re traveling tomorrow, plan accordingly and allow extra time for possible queues. At the information desk, staff can point you to the correct baggage belt and answer questions. For today’s travelers, this path saves time and helps you reach your gate stress-free—with careful planning and a calm pace. This option is sure to help many travelers.

MEX Terminal 2: Check‑in, security lanes, and baggage drop

Arrive at Terminal 2 at least two hours before domestic departures and three hours before international flights. With your ticket in hand, head to your airline’s designated check-in zone and use the self-service kiosks to print boarding passes and attach luggage tags. From there, you can proceed to the luggage drop and check any bags you don’t want to carry through security. Signs are clearly posted in English and Spanish, and staff are available at every step to assist you. If you’re traveling with others, consider making a quick plan to split up and tackle different lines to save time—especially on Sundays, when crowds tend to grow. Have your information ready to keep queues moving smoothly, and you’ll breeze through this part of your trip with minimal stress.

Check‑in flow

Enter Terminal 2 and choose the counters or kiosks marked for your airline. The best option for speed is to use the self-check-in kiosks—use them if you have a ticket or e-ticket. Have your passport or ID, ticket, and any visas ready. At the counters, present your boarding pass and confirm your seat; if you’re traveling with others, you can coordinate with the agent to check in everyone’s documents in one go, saving you valuable minutes. If you need to keep certain items in your carry-on, be aware of restrictions and dispose of any prohibited items before you reach security to avoid delays. After check-in, in most cases you’ll proceed directly to the luggage drop or the security corridor, depending on where your airline directs you. Flight information and current queue lengths are displayed, so you can estimate how long the process will take.

Security lanes and baggage drop

There are three main security lanes at the Terminal 2 entrance: standard, priority for premium passengers, and a lane optimized for families with children; their frequency adjusts based on passenger volume. At security, present your boarding pass and ID, remove large electronics, and place your carry-ons on the conveyor belt. Use the bins to dispose of any prohibited items, and keep bulky items out of your pockets to speed up the process.

There is a dedicated baggage drop near the security area for checked luggage, and you can see the belt number on the screen before you proceed. If you’re arriving or departing by car, you can use the clearly marked drop-off and pick-up lanes at the curb, which include separate zones for taxis and ride-hailing services. These routes help you avoid unnecessary detours, allowing you to get through the drop-off area in just minutes.

Before moving on, make sure you have all essential documents and any additional information handy to share with staff if needed—this helps reduce back-and-forth and keeps things flowing smoothly. On Sundays, crowds can make lines longer, so try to arrive early and take advantage of faster lanes when available.

Interterminal Transfer: Walking routes and transfer times between T1 and T2

Take the Interterminal Connector as your first option between T1 and T2. This amazing, affordable walking route keeps you inside the airport, so you avoid external transport and extra fees. The path is airport-operated, well marked, and takes about 15 minutes at a comfortable pace—10 to 12 minutes for brisk walkers and up to 20 minutes if you’re traveling with heavy luggage or lots of bags. This route is well known by frequent travelers for its consistency and ease, making it ideal for next-day connections or quick transfers when timing is tight. See the details below to plan your transfer and to explore the two practical routes available along with their conditions.

• Route overview: Start at T1 in the central concourse, follow the Interterminal Transfer signs toward the connector, and walk the flat, covered corridor to T2. The distance is around 1.2 km, with clear floor signs and occasional seating along the way.
• Route options: Route A goes straight via the main Interterminal Connector corridor; Route B adds a short detour through a secondary concourse area to enjoy brighter lighting and additional rest spots. Both routes end in T2’s departures hall.
• Estimated times: About 12–18 minutes at a normal pace; 10–12 minutes if you move briskly; up to 20 minutes with family or lots of luggage (a lot of equipment).
• Practical notes: The walk works well even with big crowds, offers ample shade inside the connector, and is accessible for strollers and wheelchairs. Also, some wayfinding decals include Puebla area references to help with orientation.

What to expect on the interterminal walk

Signs clearly indicate “Interterminal Transfer” and guide you along a single, straight corridor. The atmosphere is well known for its predictable conditions: clean, well-lit, and staffed with helpful personnel if you need assistance. This method reduces transfer times and offers a stress-free experience—ideal for travelers who want to quickly see their options between T1 and T2. If you’re early, you might enjoy a calm journey with little wait; if you’re tight on time, move briskly and check the details on the signs to avoid hesitation. For a closer look at the route, keep an eye on nearby signs and the location markers near the Puebla area displayed on the floor maps.

Practical tips and timings

1. No ticket is required for this interterminal transfer; you stay within the airport’s internal transfer zone.
2. Remember to allow extra time in your planning (around 5–10 minutes more) if you’re traveling with kids or heavy bags; this helps you stay on schedule and prevents stress during your journey.
3. If you need assistance, Frida and Felipe at the information desks are known to help quickly with directions and signage; they can point you toward departures and well-known locations in each terminal.
4. During busy periods, be prepared for crowding near peak times; otherwise, the estimated travel time remains stable, and the route stays safe and very convenient for transferring.

Location details: Start at Terminal 1 central concourse, follow the Interterminal Transfer signage, and end in Terminal 2 departures or arrivals depending on your next gate. Conditions such as weather do not affect the covered connector; however, brief open-air segments may influence comfort if you take a short detour for photos. This well-known and widely used option offers an efficient and familiar experience for many travelers; watch for signs for directions and details, and don’t forget to plan for tomorrow or early the next morning depending on your schedule and plans.

Ground Transportation: Getting to the city, rideshares, and taxis

Official taxis and fixed rates

Take an official taxi from the airport’s fixed-rate desk to the city center; it’s the simplest and most predictable option with upfront pricing. At Terminals 1 and 2, follow signs to the Authorized Taxi counters; an agent assigns a driver and prints tickets with the exact fare. The desks—located near baggage claim—display the fare for each zone. Typical fares to the Centro Histórico range from MXN 250–320; to Polanco, MXN 320–420. Rates are zone-based and shown at the desk, not influenced by traffic conditions. You can pay with cash or card where accepted, and keep the ticket until you arrive.

If you’re heading directly to a specific destination, tell the desk your direction and address, and they’ll confirm the best route. For comparing fares across locations, data-destination-countrymexique helps align quotes; you can reserve a ticket or arrange a simple transfer. Your ticket is printed at pickup, and if you like, you can grab a quick dessert at a café on the way.

Rideshares and alternatives

Rideshare apps—maybe Uber, DiDi, Beat—offer curbside pickup at the arrivals area. Open the app, enter your destination (for example, Centro Histórico, Roma, or Condesa), and compare price estimates and ETAs. Typical prices to Centro Histórico range from MXN 180–300; to Polanco, MXN 260–450. Surge pricing may apply during busy times. Thanks to live tracking, you can see the car approaching and won’t worry about getting lost; if needed, you can re-route mid-trip. Always verify the car’s license plate and driver’s name in the app before getting in.

Per un'opzione prevedibile, prenota un trasferimento privato tramite il tuo hotel o un'agenzia affidabile. I biglietti vengono spesso emessi in anticipo e puoi prenotare per un orario fisso. Se hai un'intera giornata, puoi chiedere all'autista di fermarsi in alcuni ristoranti o siti interessanti lungo il percorso. Le cose interessanti da vedere lungo il percorso includono una breve sosta per un dessert e viste di grandi viali ricchi di storia. Aspettati di pagare circa 20-60 MXN a persona per un piccolo spuntino, a seconda della distanza.

Porta con te una mappa e utilizza il campo data-destination-countrymexique per confrontare i costi tra i vari siti e scegliere l'opzione migliore. Se hai intenzione di visitare i siti Maya più tardi, pianifica il tuo percorso in modo da ridurre al minimo i ritorni sui tuoi passi e mantenere il tuo programma semplice ed efficace. Grazie all'impressionante architettura e storia della città, arriverai pronto per esplorare.

Cibo e bevande: migliori opzioni e spuntini veloci per terminal

Prendi una ciotola di burrito al banco del servizio rapido nel Terminal 1; ha un buon prezzo ed è l'opzione più economica per un inizio veloce e abbondante durante il tuo scalo. Ecco un consiglio: il banco vicino al Gate 12 rende facile prendere e andare, e il personale ti accoglie con un sorriso veloce.

Il Terminal 1 mantiene le cose semplici: burrito bowl, tortas, empanadas, pasticcini caldi e un affidabile bar sono tutti a portata di mano. Vicino all'atrio centrale, troverai una fila di banconi che servono rapidamente. La posizione è chiaramente indicata e puoi pagare con carte o contanti.

Il Terminal 2 offre una velocità simile con un bancone del caffè, succhi di frutta fresca, tacos veloci e ciotole per un pasto leggero tra un volo e l'altro. Con l'app di mappe sul tuo telefono, puoi navigare nei terminal in pochi secondi. Se hai bisogno di un menu stampato, chiedi a un membro dello staff; di solito parlano inglese e possono aiutarti a scegliere.

Suggerimenti per la tempistica: Il tempo tra i gate ti offre all'incirca 12-18 minuti per una sosta snack, più a lungo se fai la fila per caffè, dolci o un pasto da asporto. La durata di un tipico spuntino è breve, quindi pianifica lunghi scali se vuoi sederti e rilassarti un momento.

Altri suggerimenti: Se stai acquistando snack da forno per l'aereo, controlla prima le opzioni più economiche: cerca l'area contrassegnata come "più economica". Se hai uno scalo più lungo, puoi pianificare un futuro viaggio ai cenotes o prenotare un alloggio nelle vicinanze, tenendo presente la posizione per un facile accesso. Per un rapido salto alle opzioni fuori dal terminal, i taxi sono disponibili presso le postazioni designate; chiedi all'information desk e potrai fare un piano veloce per massimizzare il tuo tempo, pur rimanendo comodamente vicino al tuo gate.

Servizi e connettività: Wi-Fi, ricarica, lounge e servizi igienici

Connettiti al Wi-Fi gratuito di MEX pochi minuti dopo l'arrivo e accedi con il tuo telefono per iniziare a navigare; questa comoda rete mantiene i viaggiatori connessi mentre si spostano tra i gate. Segnali in inglese e spagnolo con icone chiare ti aiutano a trovare prese di corrente, servizi igienici e lounge vicino alle aree di attesa, e il sistema funziona in tutte le zone dell'aeroporto. La sessione base dura sessanta minuti; di ora in ora, puoi riconnetterti per ulteriore tempo se necessario. Questa semplice configurazione è ottima per una varietà di itinerari e offre tranquillità grazie a una connettività affidabile. Se vuoi velocizzare le cose, prenditi un momento per individuare una stazione di ricarica vicino al tuo gate e mantieni i tuoi dispositivi alimentati mentre aspetti.

Nozioni di base su Wi‑Fi e ricarica

Le prese di ricarica sono disponibili nella maggior parte delle aree salotto; porta con te un power bank compatto e utilizza cavi USB-C o USB-A per mantenere i tuoi dispositivi carichi durante uno scalo. Nelle zone premium, troverai più prese e talvolta la ricarica rapida USB-C vicino ai tavoli. Il metodo è semplice: collega, verifica l'indicatore di ricarica e torna alle tue attività in pochi minuti. La segnaletica utilizza caratteri e icone chiari, rendendo la connettività comoda per tutti i viaggiatori, con istruzioni in più lingue. Il sistema ti consente di aggiungere tempo extra online con pochi clic se hai bisogno di più minuti.

Sale d'attesa, bagni e navigazione

Le lounge offrono grande comfort e spazi più tranquilli; le opzioni di accesso includono pass giornalieri, abbonamenti a compagnie aeree o ingresso a pagamento alle lounge, quindi assicurati di confrontare le opzioni prima di partire. I bagni sono distribuiti in entrambi i terminal, con fasciatoi nelle aree familiari e rubinetti senza contatto nelle zone ad alto traffico. Per le indicazioni, controlla la mappa dell'aeroporto o chiedi al personale; se incontri una guida disponibile come Felipe, può indicarti la presa di corrente o il bagno più vicino. Durante le ore di punta, segui i segnali di servizio blu e raggiungerai il tuo gate con qualche minuto di anticipo, il tutto godendo di servizi che rendono il tuo transito più piacevole.

Consigli per l'orientamento: mappe, segnaletica e help desk al MEX

Prendi una mappa al banco informazioni vicino alla stazione di Benito Juárez all'arrivo, quindi usa una copia digitale dal sito web per orientarti rapidamente.

Mappe e segnaletica al MEX

Utilizza la segnaletica bilingue che ti indirizza verso arrivi, partenze e transfer. Le mappe dell'area mostrano le posizioni del Terminal 1 e del Terminal 2, con tre zone per aiutarti a pianificare il tuo percorso. La prassi migliore è iniziare dal banco informazioni, prendere una mappa e quindi utilizzare il sito web per scaricare una copia offline. Se il tuo volo arriva di giovedì o durante un giorno con cambi di gate, gli schermi si aggiornano ogni pochi minuti. Per escursioni a Tulum o altre destinazioni, le mappe evidenziano la stazione più vicina e il percorso migliore per i collegamenti ferroviari o metrobus. La segnaletica messicana utilizza spesso zone con codice colore; presta attenzione alle frecce chiare che indicano il corridoio corretto. Tieni una copia stampata in tasca, anche se fai affidamento sul sito web, in modo da avere un backup quando non hai bagagli o hai bisogno di spostarti rapidamente tra i terminal. Per i voli, seguire le indicazioni per la posizione corretta e leggere le frecce per confermare il percorso.

Help desk e consigli pratici

In caso di dubbio, rivolgetevi a un banco informazioni nella zona arrivi o vicino alla sicurezza. Il personale bilingue può stampare una mappa, spiegare la disposizione o inviarvi indicazioni via e-mail. Chiedete una mappa della vostra area gate; questo rende più facile la navigazione di un percorso specifico. Se viaggiate leggeri senza bagagli, potete muovervi più velocemente all'interno del terminal, ma tenete a portata di mano il passaporto e le carte d'imbarco: gli orari e i cambi di gate possono variare rapidamente. Controllate il sito web per gli orari di partenza aggiornati e preparatevi a cambiare gate se necessario. Per destinazioni come Tulum, una rapida revisione di tre percorsi - treno, metrobus o taxi - può spesso farvi risparmiare tempo e denaro.