Conditions générales - Un guide pratique pour les sites web
Publish a clear Terms and Conditions page before you collect user data or process payments. Define the nature of the agreement and the scope of the licence you grant to users to access and use the site. This document should be legally binding, state what it includes, and specify the amount you may charge for services or features. It also clarifies that the only users who accept it are bound by it.
Allow users to choose notification preferences while ensuring essential terms stay fixed. Provide a clear copyright notice and ownership statements for user-generated content, and specify that copyright remains with you unless a separate licence is granted. Include a formal process to report infringements, and ensure that reported violations are reviewed within 5 business days.
If your site offers physical services such as scooter rentals, spell out safety rules and waivers. State that you are not liable for bodily injury or property damage unless caused by gross negligence, and set a liability cap equal to the amount paid in the last 12 months. Include a standard disclaimer of warranties and a plan for indemnification of your team and partners.
Include a renewal provision that your consent to the terms renews automatically every 12 months unless canceled. Describe how you will notify users of updates and require active acceptance for material changes. Align the policy with governmental regulations and standard practices, and indicate that an independent reviewer or trusted advisor may be consulted for compliance checks.
Explain data collection, retention, and processing, noting that your practices respect user privacy and comply with applicable laws. Clarify what data you collect that includes identifiers, how long you retain it, and your rights to access, correct, or delete. If you use third-party services, name them and describe the licence terms they operate under. Confirm your policy is legally compliant and backed by a standard data handling framework.
Practical steps to keep the standard in place: host a dedicated T&C page, place a prominent link in the footer, add a clear cookie consent banner, and log reported incidents to improve processes. Review and renew the terms at least once per year, and maintain an audit trail for changes to support accountability.
What Uber One is and who is billed
Sign up for Uber One with the signed account you control and review the payment method on file each cycle to ensure you are billed correctly.
Uber One is a paid subscription that provides convenience across Uber rides and related services where supported. The plan renews automatically on a monthly or annual basis, and charges appear on the payment method on file for the signed account. Benefits apply to riding performed under that account and to eligible orders in the same city or region where Uber One is offered.
Who is billed and how:
- The subscriber whose account signed up for Uber One is billed. Charges are charged to the payment method on file for that account, not to every rider using the service.
- If a third-party gains access, their actions could happen and lead to charges; keep login credentials confidential to prevent unauthorised access and report any suspicious activity to the office immediately.
- In office or corporate settings, billing may be handled by the administrator or the signed account holder; charges remain tied to the account that signed up for Uber One.
- When a billing event occurs, you will receive a notification with the amount, period, and status, so you can review what happened and what is covered.
- Uber may alter pricing or terms; you will be notified of such changes, and you can withdraw if they do not meet your reasonably expectations.
- If multiple riders use the account, they collectively benefit from Uber One, and their riding activities are covered by the signed account.
Cancellation and refunds:
- You can withdrawal from Uber One at any time; withdrawal takes effect at the end of the current cycle and prevents new charges.
- After withdrawal, benefits cease at the cycle end and future charges stop; refunds for unused time follow the applicable policy.
Additional notes:
- Review the limitations on benefits
