
Book now for fast, safe rides across Melbourne city and surrounding areas. We operate along EastLink and main roads, reaching you quickly in frankston and beyond. The verkkosivusto shows the exact fare before you ride, with cabcharge options and a transparent kilometre rate.
We accommodate families with lapset and provide child seats on request. You can also kirja and arrange delivery to your door from the kaupunki up to distant zones; we respond until you’re comfortable and safe.
Prices are generally straightforward: the feeup appears if tolls apply, while the base fare covers the tie portion. Whether you travel to frankston, along EastLink, or to other areas, our drivers know the quickest routes to save minutes per kilometre.
We keep zone operations clear and delivery options simple, with exact pricing shown on the verkkosivusto. They kirja once, ride with confidence, and our team stays until you reach your destination safely.
Booking options: app, website, or call for a Melbourne cab
App booking for speed and mobility
For fastest booking, use the Melbourne Cab app. The app delivers a smooth, mobility-focused experience: set your pickup, watch the driver move in real time, and receive an electronic receipt after every trip. Expect a pickup within a minute in most zones when demand is normal. You can book in advance or on demand, which helps you plan ahead for travel to airports, meetings, or events. From the moment you commence a booking, you see driver details and ETA, and the system keeps safety at the forefront. This app-based option is based on your travel pattern and supports distance estimates so you know what to expect before you confirm. Peak periods require quick confirmation to keep tripsfor work or leisure on schedule, and the app adapts to changes with additional flexibility. Most bookings occur across the country with consistent experience, making this method effective for reliable city travel and airport transfers.
Websitec, advance bookings, and call support
The websitec option lets you complete booking in advance from a desktop or laptop: input pickup, destination, and time; review distance and fare estimates; add notes and additional instructions; and manage multiple pickups for tripsfor groups. The websitec experience is based on a clean interface and supports electronic receipts, with applicable rates shown before you confirm. If you travel to airports or popular zones, you can save frequent addresses and apply them across bookings. You can also check the number of vehicles available in your area by zone to gauge coverage. For those who prefer talking to a person, call support at our Melbourne number; agents can arrange vehicles, provide live updates, and adjust bookings in real time, ensuring safety and reliability for special travel like country trips or airport transfers. This option is effective anytime you need help planning a specific itinerary or travel project.
Real-time tracking and ETAs for Melbourne rides
Open the Melbourne Cab app 5 minutes before you need a ride to enable live tracking and see the driver’s route. While you wait, you’ll know when the car is near and can plan your curb arrival with confidence.
The system is designed to show real-time vehicle location and ETA from your curb to pickup, with information refreshed every few seconds. This makes the ride stress-free by reducing waiting and uncertainty, especially during morning commutes or holiday rushes.
Given the variability of traffic, ETAs update in real time to reflect current conditions, so you always have the most accurate estimate.
- Live map shows the vehicle circulating toward your pickup, with distance and the ETA shown in minutes.
- Occupancy indicator helps you decide if you want the closest car or the next option with less time in transit.
- Pickup zone markers guide you to the right curb in busy areas, such as near offices and transit hubs.
- ETAs update as traffic changes on key corridors, on eastlink and other routes, so your estimate stays accurate.
- Information about driver status and lane changes streams in, so you know when to head outside.
- The app shows their current status and their route, including any lane changes, so you know exactly where the car is headed.
- Best practice is to choose a pickup zone near your location to minimize detours and reduce waiting time.
How ETAs are calculated
- Real-time traffic data, incidents, and road conditions inform the ongoing ETA; the system continually recalculates from the latest information.
- Base times vary by zone; central Melbourne generally shows shorter wait times than outer suburbs during peak hours.
- During holidays and peak periods, most rides see higher occupancy and longer ETAs; plan ahead and book earlier, especially in the morning rush.
- Longer trips from Bendigo or other regional locations factor highway segments (for example, eastlink) and typical traffic patterns, which can extend ETA by several minutes.
- If the driver detours or faces congestion, the ETA is updated in real time to reflect the new arrival time to your pickup.
Tips for a smoother experience
- Be ready at the curb a few minutes before the estimated arrival, and keep your phone accessible for updates until the car arrives.
- Choose a nearby zone that minimizes detours and reduces your waiting time; if you’re in a busy office district, set a precise pickup spot to speed up the process.
- During mornings, holidays, or peak periods, expect longer ETAs; consider pre-booking a ride a little earlier to avoid stress.
- If plans change, the app offers a quick recovery option by reassigning the ride to another nearby car, helping you stay on schedule.
- For the most accurate timing, ETAs are shown with a precision of a few seconds and rounded to the cent of a minute to help you plan precisely.
Safety protocols: driver vetting, sanitization, and contactless payments

Choose verified drivers and contactless payments for a hassle-free ride in Melbourne. Our program keeps safety tight from bookings to pickup, ensuring you travel with confidence whether you ride downtown or to bendigo regions.
Driver vetting starts before a ride begins: we require police-clearance checks and licensed driving history reviews for all operators, with license validity verified in real time. Each driver undergoes identity verification, vehicle inspection, and ongoing monitoring. Commencing with every shift, they meet occupancy guidelines and service standards, delivering a clean, professional approach for every passenger.
Sanitization happens after every trip: high-touch surfaces such as door handles, seat belts, armrests, and payment interfaces receive a wipe-down using hospital-grade disinfectants and microfiber cloths. Cab interiors get a thorough end-of-day deep-clean, and drivers keep extra sanitization supplies on board for mid-journey requests–just ask. They ventilate cabins by opening windows when possible to improve airflow.
Contactless payments enable a smooth experience: bookings and travel commence via the app or web, with tap-and-go options for fast checkout. Pay by card or digital wallet; no cash handling, and receipts are sent automatically. You can calculate the fare before pickup, including tolls and the flagfall, with every cent accounted; this setup keeps mobility simple and great throughout the trip.
Pickup and occupancy: taxis accommodate up to 4 persons, ensuring comfort whether you travel solo or with a small group. You can set pickup details in bookings, and the system shows a precise ETA so you know when the ride starts. If you need accessibility adjustments, indicate them in bookings so the driver can prepare accordingly. Tolls appear in the final fare, and you’ll see the total before you start traveling, whether you head to downtown or bendigo destination.
Fare structure and flexible payment methods explained
Start with a fare estimate on the website before you book and set a saved payment method to keep the ride hassle-free. When you hailed a cab, the mechanism starts with a flag drop, then adds distance and time charges. The base fare begins, higher rates apply in the area at night, and a government levy may pass-through to riders. youve got options to cover tripsfor corporate or personal use with clear visibility of the commission before you confirm.
Prices vary by area; central Melbourne can start from a higher base rate and per-kilometer charges, while outer suburbs may start lower but add tolls or delivery surcharges. The itemized receipt shows each line item, including flag, distance, time, area surcharges, pass-through taxes, airport fees, and the commission that goes to drivers. This clarity lets you compare rides on the fly and avoid surprises.
Fare breakdown and transparency
The fare starts with a flag drop and base fare, then applies per-kilometer and per-minute charges. Higher rates apply in busy areas or during late-night hours; government fees may pass-through to riders. The receipt clearly shows all components, including pass-through charges, tolls, and any applicable delivery fees. This breakdown enables you to plan rides more accurately and keeps costs predictable.
Flexible payment options and how to use them
We support in-app wallet payments, major credit and debit cards, and contactless options at pickup. Youve got the option to pay after the ride or pre-authorize for hiring needs; corporate accounts can consolidate tripsfor invoices, aided by aidb tools if applicable. The pass-through mechanism applies to taxes and tolls, and all applicable charges display on the website and in-app before you confirm. This setup helps you save time, accommodate area trips, and keep your rides delivery-fast and hassle-free. The terms applicabled for these markets apply.
City-wide 24/7 coverage: peak hours, airports, and suburbs
Book now for fast, secure rides across Melbourne with 24/7 coverage that starts in the CBD and extends to every suburb. The best location to begin your trip is the one closest to you, and the displayed fare lets you decide before hiring a driver. According to our policy, distance-based pricing applies, and kmapplies to longer trips. From the owner of the fleet to the mydriver feature, this service does more than move you; it helps friends travel together with open options and pets in the cabin when requested. Smart dispatch structures keep routes efficient across town, and if plans change, cancellation is easy and you can adjust your route with no surprises. For other trips, the system adapts to your needs.
Peak hours: keeping rides fast

Peak hours run 7:00–9:00 and 17:00–19:00, when higher demand spikes across the city. To avoid delays, prior booking is recommended and you can hiring a driver ahead from your preferred location. The system rank requests by proximity and shows an ETA that remains fast in the CBD and inner suburbs, while outer areas may show longer times. The app does not just display a price; it applies the fare rules automatically, so you know what you pay before you board. If you need to cancel, the cancellation policy is clear in-app and you’ll see any charges before you confirm.
Airport and suburbs coverage
We provide open, 24/7 coverage for Melbourne Airport (MEL) and Avalon (AVV) with fixed options for airport trips. Distances to the city center from MEL typically take 20–35 minutes depending on traffic; trips to outer suburbs range from 25–50 minutes. Suburb coverage spans from Brunswick and Northcote to Footscray, Camberwell, and Ringwood, with fast travel on main corridors. Use the additional feature to set pet preferences if you travel with animals; pets are welcome in many vehicles. You can calculate the fare beforehand and apply any eligible discount codes; if you need to coordinate with friends, you can share trip details so everyone knows the pickup from the owner’s fleet.
Kommentit