Log in now, select the reservation you want to amend, and open the amendments form to begin. If you qualify for changes, you can adjust dates, add or remove passengers, and update bags or seating without leaving the page. please review the financial details before submitting.
Review the fare rules and see if cancelaciones or modifications are allowed without penalties. Viajeros should check the board or dashboard for any change fees, credits, or refunds. If you must cancel, note the deadline; there, credits and rebooking options may apply via our solutions.
To streamline the process, gather the information ahead: new dates, the number of bags (if changing), and the names of all viajeros in your party. Use the form a select the new options and confirm that the updated reservation still aligns with your travel plans. If you are a member of a loyalty program, check for possible waivers or solutions tied to your status.
After you submit, save the confirmation and watch for updates on the board and your new itinerary. If the new plan requires extra fees, link a financial payment method, and verify you still have room on the flight or train. For multi-seat bookings, review each form line to ensure names, ages, and special requests match the updated record. If something is off, contact support with your booking reference and select the right option to amend again.
Access Your Booking: Locate Confirmation Number and Current Itinerary
With the provided details, you should make a complete note of the confirmation number from your booking email or in-app notification, and carry a copy for quick checks at the airport, hotel desk, or car pickup.
- Where to find the number
- Email: look for a booking confirmation with a code in the body.
- SMS: a brief message may include the code.
- In-app: open My Trips or Upcoming to view the code and current itinerary.
- Current itinerary details
- Dates and scheduled times, including check-in or pickup windows.
- Hotel name, address, and contact number; vehicle pickup location and contact if relevant.
- Flight numbers, room type, rental category, and any add-ons.
- What you can do next
- Use the platform options to modify or update your reservation if needed.
- Express requests or refunds are handled through support channels; check your policy for eligibility.
- Download or export the itinerary for offline access.
- Enroll in trip alerts to receive changes via email or app.
- Forgot the code or details?
- Use the “Forgot Confirmation” link on the site or contacting customer assistance to verify your identity with your name and email.
- Provide the booking reference and the last digits of the payment method if asked.
- Documentation and follow-up
- Keep statements for your records; they help resolve moving changes or disputes later.
- If you have hotels or vehicle bookings, carry the relevant confirmations when you travel.
- Report any discrepancies promptly to avoid delays during check-in or pickup.
- For quick guidance, watch short videos that explain the process.
Modify Dates, Guests, or Destination: What You Can Update Online
Check your booking online now to update dates, guests, or destination in minutes.
Tip: atol protection may apply to eligible bookings, and the site will display any protections clearly.
What you can update online
- Dates: change departure or return dates; make sure the new dates match availability and your fare rules. If the fare is flexible, you may have free changes; some bookings show a change fee–check the price before you confirm. Also, ensure the updated dates align with your planned trip to control spending. match your plans and avoid extra costs.
- Guests: add or remove travelers; the system recalculates the fare and taxes. Enroll additional passengers for group bookings if your plan supports it, and ensure each name matches the passport to avoid check-in issues. Plus, you can update passenger details for each traveler in the roster.
- Destination: switch to another city or airport on the same itinerary where supported. easyjet and other carriers often allow online destination changes; if not, contacting support is the next step. Either way, confirm you are selecting a valid alternative to avoid misrouting. Some changes may affect the aircraft assigned, so check the seat map after updating.
- Passenger details: correct spellings, dates of birth, contact emails, and phone numbers; these updates help with check-in and boarding passes. Also update seating preferences and special requests if allowed. You can print a revised boarding pass and baggage plan for reference.
- Seat and bags: adjust seating or bag options; this shows which charges apply and whether you have included free or paid bags in your fare. This also helps you plan how much you will spend on extras during the hour before departure.
- Payment method: update paying method; tokenization protects card data and keeps your payment secure during the update. If you switch cards, make sure the amount due is cleared before your trip.
After you update: what to expect
- Review the new fare, taxes, and any change fees; check that the amount matches your budget before you confirm.
- Receive a confirmation message or email; save or print the updated itinerary for your records. If the system shows cancellations, read the policy and options for refunds or credits from the site.
- Check the notification hour window for changes; some fares allow free changes within a set hour, while others may not.
- When finished, log out and verify all details; if something isn’t right, use the contact page to talk to the support team or management for assistance.
Understand Fees and Fare Rules: Changes, Cancellations, and Penalties
Make changes with confidence: review fare rules before you modify your ticket. Fees and penalties vary by fare type and timing, with flexible fares often allowing free changes and nonrefundable fares carrying higher charges. Check the en línea page for exact figures and timelines.
Use the en línea portal to start a change. If you requested a change, you will see the current fee before you confirm. Some routes show only a fare difference; others display a fixed change fee, so choose a compatible fare to avoid extra costs.
Refunds and e-vouchers: when cancellation is permitted, you may receive a value credit or e-vouchers instead of cash, depending on the fare class. See the report in your account for specifics.
Penalties by fare type: nonrefundable tickets may keep the original amount and apply a processing fee. If you rebook and the new fare is higher, you pay only the difference.
Records help: keep a simple report of how charges are applied and the final fare in your booking history.
Alerts help you stay informed: enable price and policy alerts in your en línea account so you know if fees change. If something is unclear, reach out to an online help desk via the carrier’s site.
Alternative paths: if a change seems costly, consider e-vouchers as a way to preserve value for a future trip. Always verify the conditions in the en línea page and your report.
How to Submit an Online Change: Step-by-Step Instructions
Sign in and open your booking, then click Change to begin.
Use the change tool to navigate fields such as date, passengers, vehicle, and extras. For non-cardmembers, you can modify online by entering the booking reference and name; you will still receive updates via email.
Watch the videos on the help page for a quick visual guide; they streamline the process and reduce errors.
1) Sign in, locate your reservation by date or reference, and select Change. Ensure the name on the booking matches your ID.
2) Update details: adjust the date, add or remove passengers, or switch the vehicle if offered. For travelling with a group, confirm the passenger list and ages, and check holiday peak availability; if your plan includes a sailing leg, verify port times and sailing windows.
3) Add extras or remove items: include extra luggage, meals, insurance, or seating options. Review any extra charges and print or save a copy of the quote before confirming; if abroad, ensure the changes align with health checks and travel scheme rules.
4) Review costs: the system shows a quote and the new total; check taxes and penalties, and decide whether to streamline the change or keep the current plan. If you see a problem, backtrack to correct fields without losing edits; however, if a change cannot be completed online, request assistance and they can apply the update on your behalf.
Tip: do not lose your reference code; copy it and store it in a secure place as you proceed.
5) Confirm and save: submit the change and receive an email confirmation with the updated itinerary and a printable receipt. Save the document for future use or print it now; this helps at check-in and for safety checks.
Before you start
Prepare your details: booking name, original date, passenger list, and travel scheme terms. Have the booking reference handy and confirm your preferred date and any preferred vehicle or seating options. If you plan to travel abroad during a holiday, note any visa or health requirements and timelines.
Need help or have questions
Reach assistance via email or live chat if you run into a problem. Include the booking name, reference, and a concise description of the change. If you travel with passengers, list names and ages. A specialist can review the request and send a revised quote if needed, especially for complex changes.
Price Match Basics: Is a Lower Fare on Another Site Eligible?
Yes. If you find a lower fare on another site for the same itinerary and travel date, you can request a price match. Start by verifying the booked details on the page tied to your booked itinerary and gather concrete evidence from the competing site.
Eligibility hinges on identical terms: same origin and destination, same itinerary type (one-way or round-trip), same passenger count, same fare type, and the same inclusions such as baggage, seat selections, or passes. The lower fare must be publicly available and bookable at the time of your request, with no private quotes or restricted offers. Note that items like airport transfers, ferries, or parking may be treated separately unless they are clearly bundled in both offers. If a price is provided by the other site, ensure it is current and publicly accessible.
Collect the following: a screenshot or URL from the other site showing the lower price, a clear price breakdown with taxes and fees, the exact travel dates, and your booking reference. Attach or link this data in the form on the price match page on the sitio web, and include a brief personal declaration confirming you want to move towards the lower fare. Include the page title and the paying method used for the original booking so refunds can be issued correctly.
Submit via the form on the price match page within 24 horas of booking, and provide your contact details so the team can review promptly. The review will assess the accuracy of the fare, its eligibility, and any restrictions. Simple cases may receive a decision within an hour; more complex reviews may take up to a day. If approved, the difference can be applied toward your journey or refunded to the original form of paying. You may receive an e-voucher or a direct refund, and you will receive the update on your booked itinerary in your account.
If the price match is not eligible, you retain your original booking and can explore changes within your options. Your seguridad and data protection stay central throughout the process. The site will confirm all details before you proceed, to avoid missed charges or misapplied refunds. Check the timeline on the following page for any hour limits and follow up if you need to carry extra baggage or adjust connections such as an airport o ferry transfer. If you are moving components of your booking, keep the review informed so you receive correct refunds or credits.
What Proof Is Needed for Price Matching: Receipts, Screenshots, and URLs
Collect receipts, screenshots, and the product URL before submitting a price-match request. Save them in your dashboard to access them quickly and manage amendments later.
Receipts must clearly show the merchant name, date of purchase, charged amount, and the item description. If you booked a flight, hotel, or rental, include the fare shown and any taxes. If you used cards, show the last four digits or masked details as allowed by policy. Keep these possessions organized so you can reference them during review.
Screenshots should show the current price on the retailer site, the item name, and the date. Capture the URL at the top of the page to show the exact page onto which the price was listed. Keep images large enough to show all digits and text, and avoid editing to prevent questions about edits.
URLs must include the product page, the price-matching policy page, and the booking or confirmation page. If you have a tracker or results page, include that URL as well so a reviewer can verify the context and the charges involved.
Submission steps are online: access your dashboard, select the price-match form, and attach proofs. Use the online form to upload receipts, screenshots, and URLs; you can attach multiple files or add a link to a shared location if allowed. Confirm the submission to receive a confirmation; store it in your records. If changes are requested, amendments can be made directly in the form. The system will show the results in the tracker and will notify you of the outcome. Youll be able to manage refunds or credits as the business policy allows; charges, if any, will reflect on the original payment method or as an allowance in your account.
Tips to streamline the process: name files consistently (date_item_merchant), attach proof onto the same form when possible, and provide a single clear URL for each proof type. If someone asks for additional data, respond promptly via the dashboard and keep the discussions organized for a faster conclusion.
Proof type | What to include | Where to upload | Notas |
---|---|---|---|
Receipts | Merchant name, date, charged amount, item name/description, fare if applicable | Attachments in the online form or via the dashboard | Include last four digits of cards when allowed; large files may need compression |
Screenshots | Current price, item description, date, page title, URLs visible | Upload in the form; ensure the URL is clearly legible | Use clear captures; avoid edits; use multiple shots if necessary |
URLs | Product page URL, price-match policy URL, booking/confirmation URL | Paste into the dedicated field or attach in notes | Prefer stable, direct URLs; include a tracker or results page when available |
After You Request a Change: Verification, Updated Itinerary, and Billing
Check your booking dashboard within minutes for the change status and confirm the update on your trip. Travelers looking to stay in control should review the following: standing status (confirmed or pending), updated totals, and any new flight or hotel details. If nothing appears after you submit, speak with the supplier or your agent using the booking reference; have your personal details ready to speed the process and note the least price difference from the original quote.
Verification and Updated Itinerary
Verification ensures the updated itinerary shows accurate dates, times, and components. The following items must match your request: flight segments, hotel name and room type, pickup times, and included services. After the update, download or view the new version to confirm all items are aligned; if you spot a discrepancy, drop a note to the supplier or start a correction request. When the supplier returns a confirmation, the status becomes confirmed and you can rely on the updated plan for your travel.
Billing and Charges
Billing updates reflect the new totals. Depending on fare rules and the suppliers, the difference may be charged or refunded. The system shows a line item for each element: flight, hotel, transfers, taxes, and any addition charges. The least amount due appears before final payment; if you need to move funds, select the preferred payment method and complete the checkout. If you have atol protection on your booking, verify whether the change is covered and note any amendment fees. After you complete the process, you will receive a receipt by email and in your portal, so you can visit anytime to review the details. If someone you know should review the billing, share the invoice with them and confirm the totals are correct.
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