Palma de Mallorca Airport PMI – Information and Airport Services

Check in online and have your tickets ready to save times at PMI. Then glide through security checks with a digital boarding pass and head toward the gates without delays.

Informationsschalter are located throughout the floor of the main terminal, staffed by a regional team that helps travelers with directions, transport options, and current schedules. For travelers staying in palmanova, staff provide local transfer ideas and times.

For intermodal arrivals, PMI connects you to the hydroport with clear signs and fast checking points. Staff assist with luggage handling and checking procedures to keep lines short throughout the day.

Online tools let you track flight status, choose the ideal gate, and manage Tickets and baggage. The airport layout supports a quick flow from parking areas to boarding lounges, without backtracking, and the floor design minimizes walking distances.

PMI is operated by a dedicated Unternehmen that prioritizes an ideal travel experience. A choice of services runs throughout the terminal, from curbside pickups to boarding lounges, aimed at travelers who value predictability and comfort.

Checking stations, self-service kiosks, and online check-in help you move quickly from arrival to security to gates. PMI’s checks and baggage protocols flow smoothly to ensure on-time departures and reliable connections, allowing you to travel efficiently.

For regional trips or day trips from Palma, PMI provides clear guidance on transfers to palmanova and other nearby routes, with dependable schedules and real-time updates online.

Locating the PMI Arrivals Hall and principal signs from terminal entrances

Follow the principal arrivals signs as you pass through the terminal entrances. From there, stay along the central corridor toward baggage reclaim, and you’ll reach the PMI Arrivals Hall quickly. After you exit, by checking the overhead boards for gates and for non-Schengen or domestic routes, signs are mounted at every major junction. A mountain of information panels marks the way, but color coding keeps you on the right path.

Signs and routes from the entrances

Look for large blue signs labeled Arrivals and Baggage Claim; signs run along the ceiling and walls, usually in English and Spanish with international icons. If you arrive from outside the Schengen area, you usually undergo passport control before entering the arrivals hall; domestic travellers head straight to the luggage reclaim area, then exit. The routes to lounges and exits are along the main corridor, with elevators and stairs equipped for accessible access. The indicator non-Schengen appears on panels to guide you to the correct exit line.

Facilities, transport, and onward options

Within the arrivals hall you’ll find plenty of facilities: ATMs, currency exchanges, shops for buying essentials, and a lounge where you can rest before heading to hotels or onward transport. Taxis stand outside the front doors, and car rental desks are inside the terminal, plus a reliable bus service to central Palma and other towns as part of the transportation options. For a visit to Manacor or other parts of Spain, regional transportation options are clearly signposted and usually well timed. The area is equipped for tourists, with information desks and staff to assist; euros are accepted at all outlets, and you’ll find a variety of options to suit different needs. If you need a источник for maps and guidance, ask at the on-site information desk. Signs and staff help you choose the best route to your next stop, whether you plan to head to hotels along the coast or explore the mountain farther inland.

What to do on arrival: immigration, baggage claim, and customs at PMI

Head to immigration first, then baggage claim, and finally customs at PMI. You must have your passport and any visa ready; you may undergo a brief check as you pass the counters. Look for signs in English and spanish and follow the floor markings to the security area if required. Dont forget to verify you have your boarding passes and hotel details handy; источник PMI information desk can confirm any rule changes. Then proceed to the baggage reclaim on the ground floor and locate your carousel by the numbers shown on the screens. Retrieve your luggage, check the tag against what you packed, and make sure you have all items before you leave the belt area. If you are carrying gifts, prepare to declare them if needed and keep any receipts handy for customs.

Immigration and security checks

On arrival, go straight to the immigration counters. Which desk you use depends on your nationality; you will typically present your passport and, if required, a visa. You may undergo a quick interview or just have your documents scanned, then move to the security checkpoint. The security screening at PMI is usually efficient, so have liquids in a clear bag and remove laptops and large electronics from your carry-on. The flow is designed to be smooth, and attendants can switch to English or spanish if you need help.

Baggage claim and customs

After exiting immigration, follow the floor signs to baggage reclaim on the ground floor and pick up your bags at the correct carousel. If you reach the belt and notice your luggage is missing, report it at the station desk right away. When you clear customs, use the green channel if you have nothing to declare; choose the red channel for items you must declare. For gifts and other items, declare if unsure to avoid delays. PMI is known for its well-organised process, and staff can assist in multiple languages, including spanish. For onward transportation, exit to access taxis, buses, or car hire desks located near the centre. Taxis offer a cost-effective option for short trips to the Palma centre; if you plan to hire a car, the desks are near the station and the motorway access is clearly signposted. The road network around PMI uses roundabouts and easy access to the motorway, so you can reach the majorca town centre quickly. The station area also serves as a hub for public transportation, making it simple to continue your trip by bus or rail. Thanks for choosing PMI, and enjoy your stay in the country.

Where to get help and accessibility services: information desks, lost property, and assistance at PMI

Information desks and lost property

Go to the information desks first in PMI’s main centre to get help with Tickets, directions, and how to reach Sicherheit checks and your gate. The staff directly assist passengers, and throughout the day they speak English, Spanish, and other European languages. Ask them which desk is best for your needs and they will point you to the quickest route to your gate. Information desks are the most zuverlässig throughout your journey. If you lose something, head to the Lost Property desk in the departures area: describe the item, provide ownership details, and the team will search across the terminal. Hours align with flight times, and most items are found or stored for a reasonable period. For the official источник of desk locations, check the PMI app or ask staff.

PMI serves majorca travellers from pollença to the port, so you can expect support throughout the day. If you prefer, you can confirm times in advance and plan your journey mit Flexibilität in mind, choosing cost-effective options that suit your schedule and budget.

Accessibility services and planning your visit

To arrange accessibility support, book in advance with your airline or PMI’s accessibility team; you can also request assistance at information desks on arrival. PMI uses service modules to cover check-in, security checks, boarding, and onward transfers, providing cost-effective options and Flexibilität to fit your times and your ideal journey. Wheelchairs and other aids can be hiring on site or via your airline, with Preise that suit passengers über majorca and the port. PMI handles a million passengers a year, and the centre below provides a full range of services to keep your centre experience smooth from arrival to departure. For travellers from pollença and roig, staff offer tailored directions to transfer points, making the path direkt connected and faster than you might expect. If you need to adjust plans, the times and routes can be flexed to fit your schedule, ensuring most aspects of your journey stay well on track over the years.

PMI Arrivals amenities: Wi‑Fi, currency exchange, SIM cards, lounges, and child facilities

Get connected and on your way quickly: grab a local SIM, switch on Wi‑Fi, and exchange a little cash at PMI arrivals before you step into the streets of Palma; this keeps your arrival smooth and easy.

Wi‑Fi and SIM cards: free airport Wi‑Fi covers the arrivals hall, with a simple login. If you need more data, head to the counters near the information desk to buy a SIM from around €10, offering 5–10 GB. It’s ideal for navigating the east coast to Manacor or Llevant, staying online with them over the course of your trip. If you prefer, you can ask for a bona fide plan from Norwegian or other local providers; staff will name the best option for your device. After you install the eSIM or physical SIM, you’ll stay connected like a local traveler without roaming charges; checks at the counter ensure you choose the right data size and activation.

Currency exchange: desks in arrivals offer competitive rates with clear signs. Check the posted rate and any service fee before you commit; besides, following these steps helps you avoid extra charge, as some counters may apply a small charge. If you need cash, you can also withdraw euros at ATMs in the terminal. Bring your ticket and ID for checks, and keep the receipt for your records. For a quick option, you can convert a small amount now and then use ATMs later if you need more.

Lounges and family facilities: PMI provides a couple of lounges accessible with a day pass or your ticket, ideal for a calmer rest after flights. Look for the lounge name on the signs or ask at information for guidance; they can help you choose the best option. Child facilities include a family corner with seating, changing tables, and a small play area so kids stay entertained while you plan the next steps. Restaurants nearby let you grab a meal before refuelling for the next leg of your trip.

Practical arrival tips

From arrivals, taxis stand just outside the doors, offering direct routes to the centre or to the Manacor line. If you’re heading toward santa or to the hydroport area, routes and times are clearly marked; alternatively, take the bus or a rental car for the day. If you plan a return flight, keep your ticket handy and confirm your transport timing with the driver; this makes your transportation smooth and stress-free. whatever your plans after PMI, taxis and other transportation options are available.

Getting from PMI Arrivals to Palma city center: taxis, bus options, car rental, and airport shuttles

Best option for arriving travelers seeking speed and convenience is a taxi from PMI Arrivals straight to Palma city center. The ride typically takes 15–25 minutes, depending on traffic, and costs about €25–€30 during the day; late-night surcharges apply. If you want to save on transfer costs, take the EMT bus or an airport shuttle, but expect longer times and possible stops along the way.

Options at a glance

• Taxi – Official PMI taxis queue outside the baggage reclaim area. Expect a fixed airport-to-city fare in the mid-20s to low-30s euros; credit cards are widely accepted. Travel times are 15–25 minutes in light traffic, longer during peak times. You can request a child seat or extra luggage space; this is the simple, direct option for arriving with groups or family. If you dont want to wait in lines at the taxi rank, pre-book a service.
• Airport shuttles – Shared-ride vans follow a set schedule to central Palma hotels. Prices typically range €12–€25 per person, depending on the number of stops. The trade-off is time–you’ll make several drops, but you save compared with a private taxi. Booking in advance guarantees a seat, and you can scan the QR code to confirm pickup times.
• Bus – EMT Mallorca direct bus from PMI to Plaza España in Palma. A single ticket costs about €5–€6; durations range 25–35 minutes. Buses run most of the day, with limited night service on weekends. If you plan onward trips, this option offers good value for many destinations in and around the main city.
• Car rental – Desks are in Arrivals, with easy pickup in the terminal forecourt or the rental village. Requirements: valid license, credit card for the deposit, and the driver’s details. Daily rates typically start around €25–€40, higher in peak season. A car gives you freedom to stay in Palma and visit surrounding towns and beaches on your own schedule.
• Trains – There is no direct rail link from PMI to Palma city center. If you prefer trains, you’ll first take a bus or taxi to a nearby station, then continue by rail. This option is rarely the fastest, but it can fit long-stay plans that include inland destinations and scenic detours.

Lounges in the main terminal provide a calm space to relax between flights. If you stay for a while after arriving, you can purchase access or use a lounge pass. For arrivals, consider a simple plan: choose taxi for speed, or bus/shuttle for saving money, then switch to trains or rental cars if you plan to explore the towns beyond Palma. European travellers often mix modes to optimize stay and stay within a travel budget.