Important Notice – Immediate Updates, Policy Changes, and What You Need to Do

Action required now: Review the updated policy, accept the changes in your account, and submit your acknowledgment to prevent interruptions in service.

Typically, the changes affect privacy controls, data handling, and payment methods. For each area, select your class of user and review what applies to you, then proceed with acceptance.

Check your contact details and update payment methods; ensure the Karte on file remains current. If you hold credits, verify they stay usable under the new terms, and keep a copy of the notes for your records.

If you use google sign-in, verify the linked account and adjust login settings as needed. The guided prompts show what changed and what you need to approve to maintain access.

Keep a paper copy of the updated terms and a copy you can store digitally. Compare the text with your previous version to ensure consistency in what you accepted.

Our support offers guided steps and writing tips to help you complete each task quickly. Use the checklist to assign responsibilities, and document progress in your activity log.

Use the assign feature to designate an internal reviewer and route questions to the right team. Mark items as cleared when you verify changes, then submit the final confirmation in your profile.

The policy update event triggers notifications; watch your inbox for messages from google domains and our support team. You have a 48-hour window to accept or submit changes before features adjust.

To maintain Komfort and trust, review what changed, confirm acceptance, and keep a paper trail of each step. If you need help, contact support for concise guidance.

Proactive action protects your privacy and keeps your online Aktivität aligned with current rules. Acting now helps you stay ahead of updates without surprises.

Identify the exact updates and which policies changed

Review exactly all updates now using the link below and run verification for each assigned account to confirm status and proceed with the new rules.

What exactly changed

The bulk update touches Terms of Service, Privacy Policy, and the ecredit policy, affecting every establishment account. The update opens a full privacy hub and establishes verification steps for each account to ensure valid compliance. Access to viewing private data is divided by assigned roles, so each user sees only the portion relevant to their duties. The rules exclude outdated clauses and set new standards for data storage, usage, and retention. Medallion-based verification may be required for certain actions, and violations trigger increased scrutiny and potential enforcement. The link to the establishment of this policy hub is provided in the notices section, and ecredit reserves are updated to govern refunds and credits.

Related sections were revised to align with current compliance needs, with clear definitions for the scope of data, the basis for access, and the steps needed to maintain a clean standing. The changes emphasize full transparency in how data flows between private and public views, and they specify the exact portions of information that leadership can monitor during audits. The new framework helps reduce risks by clarifying timing, responsibilities, and what is excluded from automatic processing.

How to verify and proceed

The link opens the updated policy hub; use it to verify your status and review each section relevant to your role. Exactly follow the steps in the verification flow for your assigned group to confirm that your account remains in valid standing. Complete required actions by the done date and acknowledge changes to your terms, private viewing permissions, and ecredit handling. If you use any medallion-related features, follow the new verification procedure to ensure continued access. Report risks or violations through the designated support channel to prevent further impact on your operations. Ensure your profile reflects the updated rules based on your position, and monitor the portion of data you can view to stay compliant.

Locate the Balance Your Account worksheet in your dashboard

Click the Balance Your Account worksheet on your dashboard to see the current amount and the actions you should take now.

1. In your dashboard, find the Balance Your Account worksheet within the Accounts area, near your latest bookings and the product details you follow.
2. Review the amount due and the minimum payment if one applies, then decide whether you pay now or set up another option to cover the balance, and note the volume of activity that moves the balance into your next cycle.
3. Note any exclusions tied to your product and check what is refundable, including the window and terms that govern refunds.
4. If your accounts are divided into multiple cities, review each city entry separately to ensure accuracy across bookings and records; if any accounts cover children, verify those lines as well.
5. Watch for changes in the offer and read the notes about nontransferable items or restrictions that may apply to your purchases.
6. Use the reader-friendly summary to track September deadlines and year milestones that impact your payments and bookings; the summary should be easy for the reader to scan.
7. Verify privacy settings and Apple device compatibility so you can access the worksheet on iPhone, iPad, or Mac without issues.
8. If you need guidance, seek support and note your responsibility to keep data safe and compliant with privacy rules, including any details for another payment option or upcoming changes.

Actions to complete immediately: steps, deadlines, and confirmations

Start now by auditing all ticketed orders and reservations across websites, paper records, and owned systems. Flag any terminated items, verify current status, and align them with cashflow goals.

Step 1: Build a master section listing every item. Pull documents from each source, including websites, paper files, and e-versions, then combine them into a single, prioritized list.

Step 2: Validate financials. Check purchases and top-up needs against cashflow projections. Distinguish earning events from purchases, mark purchased items, and note any ecredit or credited balances.

Step 3: Verify travelers and bookings. Review passengers, including children, on domestic tours. Confirm reservations and ensure the section for each order reflects the correct dates, prices, and status.

Step 4: Gather supporting documents. Attach documents or scan paper receipts, ensure the item is owned and linked to the corresponding ticketed order.

Step 5: Deadlines and confirmations. Set concrete deadlines: by end of day today finalize the audit; within 24 hours issue confirmations to relevant teams; within 48 hours resolve discrepancies; within 72 hours close the loop and mark items as credited or ecredit where applicable, and adjust cashflow accordingly. Example: if a top-up is required for a missing payment, perform the top-up and update the cashflow record.

Impact on your settings and data: what to review and adjust

Change passwords across all devices now, enable two-factor authentication, and sign out of sessions you don’t recognize. This reduces theft risk and establishes a safer baseline for updates.

Review the devices linked to your account and remove unfamiliar items; traveling devices or those used on the road can linger if not cleared, including farm setups. Verify only trusted devices stay connected to prevent unauthorized access.

What to review

Security and access: check recent sign-ins, note any unusual locations, and revoke access for devices you no longer own or recognize.

Payments and pricing: update your payment method to paypal, review the latest statement for unexpected charges, and watch for miscellaneous fees or distance-based surcharges tied to pricing plans.

Reservations and policy changes: inspect upcoming tour or travel bookings; review cancellation terms, and determine if a canceled booking led to forfeited funds or awarded credits, and how this affects your financial balance, with any pricing adjustments documented.

Data sharing and third-party access: inspect connections with a consolidator or other services; remove any fictitious accounts or suspicious access; assess behavioral data used for offer terms and verify residential address accuracy where required.

Content ownership and copyright: confirm ownership on uploaded items, remove sensitive or misused content, and ensure your materials comply with copyright rules.

How to adjust now

Apply changes promptly: update passwords, enable two-factor authentication, and sign out from all but your trusted devices; review connected apps and revoke access for anything unfamiliar, especially on traveling devices.

Secure payments: keep paypal as a primary method, monitor the statement for discrepancies, and switch to another secure method if needed; choose a strong option and enable alerts for unusual charges. Include offer terms when reviewing bookings to avoid mispricing.

Manage bookings: re-confirm upcoming reservations, re-select eligible offers, and if a cancellation occurs, document whether funds were forfeited or awarded as credits and adjust your travel plan accordingly.

Privacy and data controls: tighten access for consolidators, limit data sharing, and switch on alerts for any unusual activity tied to distance data or residential information.

Documentation: save a copy of important statements, keep a log of changes, and review miscellaneous data points to avoid confusion later; if you encounter anything suspicious, report another incident promptly.

Troubleshooting access issues and where to get support

Reset your password immediately using the official reset page to regain access. If you still cannot sign in, proceed with targeted steps to isolate the cause and restore entry quickly.

Once you try these steps, verify local access: test on a different device and disable VPN or firewall that may block login; open the site in a different browser or in an incognito window; clear cache and cookies; ensure the system clock is accurate; copy the login URL from a trusted source to avoid phishing pages.

If you receive error codes, follow these actions: 401 or 403 indicate credential problems–re-enter your credentials and confirm you are not locked; 429 means too many requests–wait 5 minutes and retry; 500 or 503 point to server load–retry after a brief pause; capture a screenshot and note the timestamp for your worksheet.

Prepare a combined worksheet with the details: error code, browser, OS, device type, network type, timestamp, and actions taken. Export this report in CSV format or another format you prefer to share with support staff. Include any upgrades or changes you recently applied, because they may affect access. Keep a copy for your records and remember to respect copyright when sharing content.

Where to get help: the worldwide Support Center hosts the following resources: live chat, email, and phone options. Check the disclosed status page for weekly updates and following guidance to reach resolution faster. Edge cases and exceptions are handled through our security principles, and acceptance criteria guide escalation; winners in our feedback program may receive priority updates. If access issues affect finances or critical operations, flag them as high priority and we will respond promptly. Even after outages, you can rebuild from the ashes by following the center’s process and using the edge tools available to you.

To maximise the outcome, prepare by gathering essential details: user ID, last successful action, device model, browser version, and the exact error text. Note any upgrades recently applied and the expected impact. Share the prepared worksheet with friends for a quick second look; this combined approach speeds resolution. If you follow these steps, you align with our acceptance of best practices and privacy principles, and you avoid copyright concerns while obtaining timely support.