Travel Safety: Why It Is Important to Book Transfers and Communicate with Drivers Only through the Marketplace Platform

Airport transfers are an essential part of travel, especially when navigating unfamiliar cities during your trip, particularly when it comes to comfort, punctuality, and safety. Many travelers have already experienced the benefits of booking an individual transfer through GetTransfer.com, but not everyone understands why it is important to communicate with the driver only through the official marketplace chat.

By communicating with the driver exclusively through the GetTransfer.com chat, you protect yourself from the potential risks of fraud, keep your personal data safe, and ensure transparency in all agreements. The integrated chat allows you to quickly clarify transfer details, get quick support, and avoid misunderstandings.

There are several ways that unscrupulous drivers can deceive you, but these risks only arise if you take communication beyond the official GetTransfer.com chat.

Direct Payment Requests

The driver claims that GetTransfer is delaying or failing to transfer the money to them and asks you to pay in cash or transfer the money to them personally. This is a common trick used by dishonest drivers. As a result, you may end up paying much more in cash than the agreed amount, and the driver may disappear or provide poor service.

Canceling at the Last Moment

The service guarantees that the driver will receive payment only after the trip has been successfully completed. If you pay the driver directly outside the platform, they may not arrive at the agreed time. Often, the driver stops contacting you entirely after such a payment. As a result, you are left without a transfer and without money.

Exaggerating the Original Price

When communicating outside the official chat, drivers may artificially inflate the cost of the journey, claiming that these are real market conditions.

Asking for Additional Surcharges

If you arrange a transfer with the driver outside the official service chat, the driver may ask for more money at the end of the trip. They may justify this with reasons such as toll roads, additional luggage, or waiting at the airport. The support service will not be able to assist you in this case, as they will not have visibility into the details of your correspondence. 

Bottom Line

The service operates 24/7, making it an ideal choice for travelers. Drivers are carefully vetted, but there is always a risk that an unscrupulous person may provide poor-quality service or no service at all after receiving payment.

To avoid such risks, always discuss all transfer details in the official chat on the GetTransfer.com website. This guarantees the transparency of conditions, the security of payment, and prompt support from the service.